Saurav Singh on June 11, 2021. 7 min read LINE for Business – A Guide to Business Grow... 4 billion people have smartphones, and 68% of these people use messaging to communicate.¹ While th...
Saurav Singh on May 16, 2021. 5 min read Facebook Chatbots: The Beginner’s Guide It takes months to find a customer… seconds to lose one! ~Vince Lombardi Customers have certain ex...
Aashika Suresh on May 13, 2021. 8 min read The What, Why, and How of Targeted Messaging Know thy audience is at the heart of any impactful communication. Whether you ask a toastmaster, a s...
Aysha Shereen on April 23, 2021. 15 min read 51 Ecommerce Tools to Boost Customer Engagement An e-commerce store that puts all its efforts into only building traffic is as fragile as a house of...
Aashika Suresh on March 17, 2021. 8 min read 12 Bulletproof Customer Appreciation Ideas with Ex... What do Children’s Day, Teacher’s Day and Mother’s Day have in common? They are all occasions ...
Aysha Shereen on March 12, 2021. 11 min read Customer Retention Measurement – Metrics to ... “Retaining customers is cheaper than acquiring new ones”. Retaining your most loyal cust...
Aashika Suresh on February 18, 2021. 7 min read How to Build Customer Focus Into Your Business Str... What is Customer Focus? Customer focus is a philosophy that puts customer needs at the heart of all ...
Aashika Suresh on February 9, 2021. 6 min read Returning Customers And Their Hidden Benefits to Y... Two customers walk into your store: one is visiting for the first time, and the other is a regular. ...
Aashika Suresh on February 5, 2021. 9 min read Customer Engagement Metrics You Should Track Now Today’s businesses have a plethora of digital tools at their disposal to attract customers, from b...
