Manish Nepal about 7 months ago. 9 min read 7 reasons why your customer engagement is sufferin... Customer engagement in an age of fleeting loyalty Running a business can be very tricky in today’s...
Pravya Pravin about 12 months ago. 6 min read 6 must-have tools to engage e-commerce customers An e-commerce store that puts all their efforts on building traffic is as fragile as a house of card...
Divya Murugesan about 1 year ago. 8 min read What is customer engagement? The science and art o... Customer engagement is the art of involving the product/brand in your customer’s journey (empathet...
Divya Murugesan about 1 year ago. 9 min read The story of a flywheel, an electric car, and a ne... Listen to this blog: December 14th was an online shopping kind-of-a-day for me. I had an itch to buy...
Divya Murugesan about 1 year ago. 9 min read The customer engagement master plan to convert fre... What a great year 2018 has been! In one corner of the world, while people were busy being obsessed w...
Yaagneshwaran Ganesh about 1 year ago. 8 min read Cyber Monday time! Can chat tools empower ecommerc... The holiday sales season is fast approaching. With Black Friday and Cyber Monday deals around the co...
Divya Murugesan about 1 year ago. 7 min read My learnings from Uber, Google, and other tech gia... In a world filled with dancing cats, polka dots, and harlem shakes; with Ed Sheeran‘s carpool kara...
Abinaya Sivaguru about 1 year ago. 9 min read Customer Engagement: 7 strategies to get your happ... A customer trials your product and loves it. You make a deal, sign a contract, and you both hope for...
Manish Nepal about 1 year ago. 16 min read Shep Hyken on creating amazing customer experience... The Freshchat team celebrated Customer Service Week 2018 from 1–5 October by recognizing our suppo...
