Aashika Suresh on March 17, 2021. 8 min read 12 Bulletproof Customer Appreciation Ideas with Ex... What do Children’s Day, Teacher’s Day and Mother’s Day have in common? They are all occasions ...
Aysha Shereen on March 12, 2021. 11 min read Customer Retention Measurement – Metrics to ... “Retaining customers is cheaper than acquiring new ones”. Retaining your most loyal cust...
Aashika Suresh on February 18, 2021. 7 min read How to Build Customer Focus Into Your Business Str... What is Customer Focus? Customer focus is a philosophy that puts customer needs at the heart of all ...
Aashika Suresh on February 9, 2021. 6 min read Returning Customers And Their Hidden Benefits to Y... Two customers walk into your store: one is visiting for the first time, and the other is a regular. ...
Aashika Suresh on February 5, 2021. 9 min read Customer Engagement Metrics You Should Track Now Today’s businesses have a plethora of digital tools at their disposal to attract customers, from b...
Aysha Shereen on January 12, 2021. 7 min read Why Chat Support Should Be Your Next Business Inve... “In a world of internet customer service, it’s important to remember your competitor is only one...
Aashika Suresh on December 7, 2020. 6 min read 7 Foolproof Ways to Ace Customer Interaction What’s a “great customer experience” to your business? For your customer support executive, ...
Meeta Sharma on November 19, 2020. 6 min read Top WhatsApp Statistics Every Business and Markete... At a glance: As per the latest WhatsApp statistics, more than 5 million businesses are actively conn...
Vishnu Prassad on November 11, 2020. 6 min read A guide for implementing WhatsApp’s Business API... After countries across the globe were locked down due to Covid, banking was one of those essential b...
