Manish Nepal about 4 months ago. 9 min read 7 reasons why your customer engagement is sufferin... Customer engagement in an age of fleeting loyalty Running a business can be very tricky in today’s...
Pravya Pravin about 9 months ago. 6 min read 6 must-have tools to engage e-commerce customers An e-commerce store that puts all their efforts on building traffic is as fragile as a house of card...
Divya Murugesan about 9 months ago. 8 min read What is customer engagement? The science and art o... Customer engagement is the art of involving the product/brand in your customer’s journey (empathet...
Divya Murugesan about 10 months ago. 9 min read The story of a flywheel, an electric car, and a ne... Listen to this blog: December 14th was an online shopping kind-of-a-day for me. I had an itch to buy...
Divya Murugesan about 10 months ago. 9 min read The customer engagement master plan to convert fre... What a great year 2018 has been! In one corner of the world, while people were busy being obsessed w...
Yaagneshwaran Ganesh about 12 months ago. 8 min read Cyber Monday time! Can chat tools empower ecommerc... The holiday sales season is fast approaching. With Black Friday and Cyber Monday deals around the co...
Divya Murugesan about 12 months ago. 7 min read My learnings from Uber, Google, and other tech gia... In a world filled with dancing cats, polka dots, and harlem shakes; with Ed Sheeran‘s carpool kara...
Abinaya Sivaguru about 12 months ago. 9 min read Customer Engagement: 7 strategies to get your happ... A customer trials your product and loves it. You make a deal, sign a contract, and you both hope for...
Manish Nepal about 1 year ago. 16 min read Shep Hyken on creating amazing customer experience... The Freshchat team celebrated Customer Service Week 2018 from 1–5 October by recognizing our suppo...
