Aysha Shereen about 1 week ago. 7 min read Why Chat Support Should Be Your Next Business Inve... “In a world of internet customer service, it’s important to remember your competitor is only one...
Aashika Suresh about 1 month ago. 6 min read 7 Foolproof Ways to Ace Customer Interaction What’s a “great customer experience” to your business? For your customer support executive, ...
Meeta Sharma about 2 months ago. 6 min read Top WhatsApp Statistics Every Business and Markete... At a glance: As per the latest WhatsApp statistics, more than 5 million businesses are actively conn...
Aashika Suresh about 2 months ago. 8 min read How to Design a Conversational Interface to Boost ... A customer logs onto your website and wants to search for a product’s availability in their area o...
Vishnu Prassad about 2 months ago. 7 min read A guide for implementing WhatsApp’s Business API... After countries across the globe were locked down due to Covid, banking was one of those essential b...
Aashika Suresh about 3 months ago. 6 min read The Right Way to Implement Effective Proactive Cus... Businesses thrive in long-term relationships. It is common knowledge that retaining a customer is no...
Aashika Suresh about 3 months ago. 7 min read How to Boost Customer Engagement with Effective Ch... It’s the year 2020 and people are used to instant-everything, from coffee and communication to sho...
Shrivarshini Somasekhar about 5 months ago. 6 min read Definitive guide to winning customers with proacti... Proactive Chat vs. Reactive Chat. Did you know that on average only 2% of website visitors turn into...
Monica Maria about 7 months ago. 4 min read 4 ways to collect Whatsapp Opt-Ins With 200 million users, WhatsApp has emerged as one of the best platforms of communication for busin...
