Shrivarshini Somasekhar about 2 months ago. 6 min read Definitive guide to winning customers with proacti... Proactive Chat vs. Reactive Chat. Did you know that on average only 2% of website visitors turn into...
Monica Maria about 4 months ago. 4 min read 4 ways to collect Whatsapp Opt-Ins With 200 million users, WhatsApp has emerged as one of the best platforms of communication for busin...
Vishnu Prassad about 5 months ago. 5 min read Your guide to using message templates for WhatsApp... With the Freshchat – WhatsApp integration, when your customers reach out to you on WhatsApp fo...
Monica Maria about 5 months ago. 6 min read Everything you need to know about conversational c... Dan Miller, the Lead Analyst and Founder of Opus Research, Inc., coined the term ‘conversational c...
Aysha Shereen about 5 months ago. 3 min read Winning Customer Love with WhatsApp With over 1.5 billion active users, Whatsapp is one of the most popular messenger apps across the wo...
Saurav Singh about 6 months ago. 5 min read What is a Virtual Agent? Everything You Need to Kn... A virtual agent (also called Intelligent Virtual Agent or Chatbot) is a software program that effect...
Monica Maria about 6 months ago. 6 min read WhatsApp Business or WhatsApp Business API: Which ... 1,600,000,000. That’s how many active monthly users Whatsapp has across 180 countries. You probabl...
Shruti Khaitan about 7 months ago. 3 min read Service better, even with less. Messaging and bots... In the last few days, the way work happens has changed for all of us. For customer service teams who...
Krishna Charan about 8 months ago. 8 min read How to Build a Chatbot: Guide to Code-Free Chatbot... Chatbots have revolutionized the way that consumers interact with brands today. Whether it’s enabl...
