Shrivarshini Somasekhar on November 22, 2021. 5 min read What is Chat Translation? Want to know a secret? Live chat translation can take your business global. They say the more langua...
Shrivarshini Somasekhar on October 28, 2021. 5 min read Why Late Responses Are Costing You Money Ever heard someone say, “I don’t mind waiting on the phone for 30 minutes for my customer servic...
Shrivarshini Somasekhar on October 27, 2021. 5 min read How to Reach Your Customers with Proactive Communi... As the saying goes, ‘The best defense is a good offense,’ and being proactive in your customer r...
Shrivarshini Somasekhar on October 26, 2021. 5 min read Personalized Service is What Your Customers Want What do you think your customers want? Is it high-quality products and services? Or maybe it’s...
Shrivarshini Somasekhar on September 27, 2021. 5 min read How to Perfect Your Customer Service Voice Finding the right tone of voice to use with your customers is a challenge faced by every business. G...
Shrivarshini Somasekhar on August 26, 2021. 7 min read How To Turn An Irate Customer Into A Happy One Some customers just want to complain, even when things are going their way. Others are generally mil...
Shrivarshini Somasekhar on August 26, 2021. 5 min read How To Build Your Business With A Customer-Centric... Is customer satisfaction at the core of your company’s operations, or are you more focused on keep...
Saurav Singh on August 25, 2021. 8 min read How to use Facebook Messenger for Customer Service Customer service is at the heart of every business. It helps foster a loyal following, generates new...
Saurav Singh on July 21, 2021. 5 min read LINE Ads: The Practical Guide to Better Engagement With 194 million users globally, LINE messenger is the most popular app in countries like Japan, Tai...
