Lead Generation

Groundbreaking Sales Messages to Get New Customers Today

Groundbreaking Sales Messages to Get New Customers...

In business, there is often a debate around whether sales and in turn sales messaging, is an art or ...
Tips to Boost Live Chat Sales and Increase Conversion 

Tips to Boost Live Chat Sales and Increase Convers...

Why you need to leverage chat sales: Over 63% of leaders expect a continued rise in contact center v...
How to Generate Leads with Live Chat: A Guide

How to Generate Leads with Live Chat: A Guide

Your business can have a strong online presence, high website traffic, and impressive click-throughs...
Your guide to using message templates for WhatsApp Business API

Your guide to using message templates for WhatsApp...

With the Freshchat – WhatsApp integration, when your customers reach out to you on WhatsApp fo...
What is a Virtual Agent? Everything You Need to Know

What is a Virtual Agent? Everything You Need to Kn...

A virtual agent (also called Intelligent Virtual Agent or Chatbot) is a software program that effect...
WhatsApp Business or WhatsApp Business API: Which one is right for you and the best practices to get you started.

WhatsApp Business or WhatsApp Business API: Which ...

1,600,000,000. That’s how many active monthly users Whatsapp has across 180 countries. You probabl...
Accessing the WhatsApp Business API with Freshchat

Accessing the WhatsApp Business API with Freshchat

Freshchat connects seamlessly with WhatsApp to provide wow experiences to both your customers and yo...
How to Build a Chatbot: Guide to Code-Free Chatbot Design

How to Build a Chatbot: Guide to Code-Free Chatbot...

Chatbots have revolutionized the way that consumers interact with brands today. Whether it’s enabl...
It takes bots to play football – The chatbot way of scoring a customer

It takes bots to play football – The chatbot...

Football is considered as the most popular sport worldwide. From friendly matches to World cups, foo...
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