Freddy AI Copilot for developers

Supercharging app development with generative AI

Blog
Tejas Bhandarkar

Tejas BhandarkarHead of Freshworks Platform Business Unit

Jul 05, 20234 MINS READ

When we introduced Freshworks Neo as the underlying platform for all Freshworks products, it was already apparent that artificial intelligence represented the future of the platform. In 2018, we introduced Freddy AI as the AI layer in Freshworks Neo to power machine learning features across all our products.

Today, we are taking it a step further by bringing the power of generative AI to the Freshworks developer environment. We are opening up beta availability of Freddy AI Copilot for Developers—a generative-AI-powered toolkit that enables faster, more intuitive app development.

The app development landscape 

The challenges with app development for companies and developers are multi-faceted. Businesses face pressure to expedite their time-to-market while adhering to budget constraints and macroeconomic conditions. Developers face other challenges, such as:

1. Learning from multiple resources, including SDK docs, UI components, sample app repositories, and more

2. Dealing with time constraints and complex requirements 

3. Tedious and cumbersome coding and debugging processes 

4. Other mundane development tasks that can hinder productivity and innovation

5. Staying up to date with the latest upgrades on the platform

This is where Freddy AI Copilot for Developers comes to the rescue! Freddy AI Copilot for Developers marks a paradigm shift in how developers build apps and how businesses deliver value to customers. At Freshworks, we integrated generative AI into our own app development process, and now we are thrilled to share this technology with the world.

For developers, Freddy AI Copilot for Developers is what J.A.R.V.I.S. is to Iron Man: a responsive partner that provides intelligent suggestions and guidance. Freddy AI Copilot for Developers learns from millions of code lines and transforms ideas from use cases to code deployments in a flash. It eases the burden of repetitive tasks such as finding code errors and generating documentation with features such as 1-Click review, 1-Click documentation, and 1-Click publish—all through a simple conversational interface. Freddy AI Copilot empowers developers to learn the Freshworks developer toolkit quickly, create interesting and valuable apps, and push them into production rapidly.

People-first AI is transforming service. Are you ready?

Freddy AI Copilot for Developers helps you understand the platform better to build customizations quickly and cost-effectively. You can easily build complex apps and integrations with Freddy AI Copilot for Developers even without prior experience working with Freshworks product APIs, and it will help you understand best practices to be successful on the Freshworks platform. Over time, it will get better, taking into account the feedback it receives from users.

Don’t miss the recording of our Q2 ’23 Launch Event to learn about Freshworks’ latest AI-driven innovations.

Unleashing the power of AI

Freddy AI Copilot for Developers enables a faster and more intuitive experience for building apps that work with all Freshworks products. We optimized Freddy AI Copilot to be the best assistant in the world for developers in the Freshworks ecosystem. Here’s more on the features set to transform the Freshworks app development ecosystem:

Learning experience through conversation, not clicks: Tech advancements are happening faster than companies can adapt, making it challenging to stay up-to-date on the latest technologies and upskill quickly. But with the chat-based Freddy AI Copilot interface, you can easily explore sample apps and discover best practices for building apps for Freshworks products. You can even find relevant use cases to get started quickly!

Rapid code generation: In today's fast-paced business landscape, we understand the need for efficient app development and integrations within shorter time frames. With Freddy AI Copilot for Developers, we have brought in a Freddy AI Copilot plug-in to VS Code, keeping all developer scenarios in mind to jump-start the app development process. 

This Conversation to Code plug-in helps you do more faster. By automatically scanning numerous documents and APIs, it generates code snippets based on your prompts. This powerful plug-in knows the technical capabilities of all Freshworks products and the Neo Platform, so you can build integrations with external systems like Shopify within minutes.

1-Click action: Freddy AI Copilot for Developers does much more than auto-generate code. It helps get your apps up and running quickly by accelerating the entire app development lifecycle. From ideation to publishing, Freddy AI Copilot for Developers is designed to streamline the whole process, so you can publish apps and go live faster than ever before.

With 1-Click actions, you can review, debug, and run security scans for your code. This new functionality will also generate documentation and publish the app, saving weeks of development time. Developers can focus on innovation while Freddy AI Copilot takes care of mundane tasks.

Freddy AI Copilot for Developers complements our efforts to help developers build high-quality, reliable apps while staying within budget. And we are just getting started. In the months ahead, Freshworks will introduce even more features to streamline the app development process. In the meantime, take Freddy AI Copilot for Developers for a spin! 

Sign up for beta access here.