Manage user access and enable single sign-on for Freshservice using Microsoft Azure Active Directory
Azure AD makes single-sign on and access management for Freshservice super simple for your entire organisation. Having a SSO increases the efficiency of internal operations, improves security and reduces the need to create and store passwords
* Enterprise Single Sign-On - Azure Active Directory supports rich enterprise-class single sign-on with FreshDesk out of the box. Users sign in using their organizational accounts hosted in Active Directory.
* Easy Configuration - Microsoft Azure Active Directory provides a simple step-by-step user interface for connecting FreshDesk to Azure AD.
You can control in Azure AD who has access to FreshDesk.
You can enable your users to automatically get signed-on to FreshDesk (Single Sign-On) with their Azure AD accounts.
You can manage your accounts in one central location - the Azure portal.
Use this Azure Active Directory Integration to make log in and access super simple
Read complete instructions on https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/freshservice-tutorial