For your customers
For your employees
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By use case
Transform into a Brick and Click company by enabling shoppers to message you while browsing or after purchasing for support. Increase responses and reduce spends by 50% with Freshdesk Messaging’s (formerly Freshchat) business messaging software.
Conversations on chat
First response time
Decrease in calls
Average resolution time
For rEVENUE TEAMs
For revenue and customer service teams
For all teams
Offline buying is reimagined with mobile payments, contactless checkouts, and curbside pick ups
Mobile and social are the new digital commerce places — ranking high on both mind and screen share
Brands lack the combined context from the world of offline, web, social, and mobile leading to sub optimal customer experiences
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