Open your retail business on chat
Enable shoppers to message you while browsing, purchasing, or asking for support. Increase responses and reduce spends by 50% with Freshchat’s business messaging software.
Conversations on chat85%
First response time40 seconds
Decrease in calls40%
Average resolution time11 minutes
Agent concurrency4x increase
Offline buying is reimagined with mobile payments, contactless checkouts, and curbside pick ups
Mobile and social are the new digital commerce places — ranking high on both mind and screen share
Brands lack the combined context from the world of offline, web, social, and mobile leading to sub optimal customer experiences
For rEVENUE TEAMs
For revenue and customer service teams
For all teams
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