The customer-for-life software suite
Nurture leads, onboard new users, upsell to customers, and re-engage users by sending targeted email, in-app and push messages.
Send proactive messages to prospects and customers based on who they are, where they come from, and what they do on your website and product.
Create rules that triggers messages when conditions are met -
Pages visited, time spent on pages, page views
User properties - location, browser language, device type, plan name, account status, and amount spent.
Cart value, currency, items added in cart
Tell your story with more than just plain text. Add images, GIFs, videos, and emojis 😎
Avoid goof-ups by previewing your message. See exactly how your message will look like before you hit send.
Segment your customers based on their product usage, behavior, and activity. Schedule messages with In-App Messages driving people towards specific goals across sales, marketing, and support.
“Freshchat Campaigns create an opportunity to engage with our customers at whichever stage of the funnel they may be. We use it to upsell or provide any resolution to our customers that will entice them to finalize an order or order more products.”
Keep a tab on how your messages are doing when your campaign is live, or analyze results once your campaign is completed.
Metrics like seen, open, clicked and reply rates will immediately give you high-level insights, so you can optimize and take action.
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