whatsapp for delivery
Deliver better customer experiences with WhatsApp
Use Freshchat’s WhatsApp Business integration to get orders, send notifications to your customers wherever they are.
Free for 21 days.
Provide quick 1-on-1 conversational support on your customers' preferred messaging app to resolve your customers' queries instantly
Deliver outbound notifications like order, payment and delivery updates. Proactively engage with your customers after getting Opt-ins
Redirect phone calls to your WhatsApp Business Phone number and bring down operational costs
Send One Time Passwords (OTPs) securely to confirm delivery and protect customer accounts with WhatsApp's built-in end-to-end encryption
Configure your Facebook ads, so that prospects are redirected to your WhatsApp number and capture leads
Provide quick support by pulling context from Smart Plugs in an intuitive interface
Manage scale by answering questions and follow up with intent based conversations through our AI powered Bots
Do more by integrating with your favorite CRMs, payment gateways and more.
All in one place with our Marketplace
Monitor your team performance and metrics like CSAT in our real time reports
“The WhatsApp + Freshchat integration (has) made it possible for us to provide great quality and quick support to our customers, which is indispensable in our business.”
“The Freshchat - WhatsApp Integration allowed us to increase not just productivity but also revenue that we could have missed out on”
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