Building better ways to collaborate

Teams are most productive when collaboration tools mimic the way they work.

Our integrations enable a context-driven, channel-agnostic, native collaboration experience. 

 

 

Focus more on tasks

Share full context of what you are working on - support ticket, sales deal, service request, and more - with teammates.

Forget switching tabs

Stay on top of conversations without shuffling between Freshworks products and other team collaboration tools.

Use within the tools you love

Get help right where you are working with collaboration UI that’s native to your favorite Freshworks products.

Enrich Your Team Collaboration Experience

Simplify working with your team across Freshworks products
and other popular collaboration tools.

 

 

 

Supercharge your support teams

The Freshdesk-Slack integration enables your support teams to collaborate on tickets seamlessly within Slack channels, get conversation updates as private ticket notes, and convert Slack DMs into support tickets.

Install Freshdesk-Slack Integration

Freshworks - Slack Integrations

 

 

Simplify your IT service management

ServiceBot helps manage incidents and service requests through Slack and MS Teams. Resolve tickets with your team’s help, get instant updates, and respond quickly, all within your favorite collaboration tools.

Install ServiceBot for Microsoft Teams

Install ServiceBot for Slack

 

 

 

Close more deals, faster

The Freshsales Suite - Slack integration simplifies collaboration for salespeople, getting them all the help they need right within the CRM, so they can focus on what they do best: close, close, close.

Install FreshSALES SUITE-Slack Integration

Freshworks - Slack Integrations

Teams love our collaboration integrations