Managing incidents made simple 

Incident and Scheduled Maintenance Templates

Communicate real quick with custom message ready templates

Canned Responses

Save time posting incident updates with predefined responses.

Clone Incidents or Scheduled Maintenance

Copy any incident or maintenance without typing the details manually

Track Incident Origin

Keep track of the origin for incidents or scheduled maintenance with incident sources

Cancel Scheduled Maintenance with a note

Keep customers informed with public note while canceling a scheduled maintenance

Backfill an incident

Add historic incidents or scheduled maintenance to your status page

Private and Public Incident update

Post updates on your status page and keep your customers in loop about incidents or scheduled maintenance.

Current Status 

Display current status of your website right on top of your status page

Real-time notification

Notify your stakeholders/subscribers in real-time with instant notifications and keep them updated

Bring your service together 

Multi-level service components

Club service components into Groups and Sub-groups to help browse service history easily

Historical status graph 

Aggregate historical status graph from the child service components

Expand or collapse groups 

An option to expand or collapse group or subgroup on status page load

Set a service start date

Avoid false historical data by showing the uptime from when the service started

Match your status page to your brand

Custom Domain with SSL

Showcase your status page on your own domain with SSL support.

Add social media handles

Display your social media handles and let customers follow you on their preferred channel

Customize look and feel

Match your brand by customizing the Brand Colors, Logo, Favicon etc.

Footer Customization

Add custom links in footer to navigate users to important pages

SEO friendly

Make your status page SEO friendly with a customizable meta title and description.

Integrate with Google analytics

Track traffic and conversion from your status page with Google Analytics integration

Manage your Subscribers better

Hide/ Show the Subscriber button 

Remove the ability for your status page visitors to subscribe from the status page

Service Level Subscription

Enable customers to subscribe only for the services that impacts them

Bulk import your subscribers 

Import subscribers in bulk without having to add each subscriber manually

Bulk Actions

Perform bulk actions like delete, resend invitation etc. on your subscribers

Keep stakeholders informed

Keep your company stakeholders updated about incidents and scheduled maintenance for free.

Measure and improve with right Insights

Incident report

Keep track of incidents that occurred over the last 30 or 90 days 

Maintenance Report

Keep track of maintenance that happened over the last 30 or 90 days.

Analyze MTTR

Monitor the mean time to resolve the incidents or maintenance over the last 30/90 days.

Services Report

Understand the performance of your services over the past 30 or 90 days.

Extend the power of Freshstatus 

Twitter 

Tweet about your incidents or scheduled maintenance directly from Freshstatus.

Freshping

Create real-time incidents on your status page whenever Freshping check goes down or degrades

Freshservice (Coming Soon)

Create a new ticket automatically in Freshservice, whenever an incident happens.

Slack (Coming Soon)

Alert users and internal stakeholders on slack whenever there is live incident

MS Teams (Coming Soon)

Keep your company stakeholders updated about incidents and scheduled maintenance for free