Freshservice for Business Teams Marketplace

AI powered virtual agent to answer your employee queries and service requests within Microsoft Teams

Azure AD Provisioning lets you automatically create and update users on Freshservice from Azure AD.

Perform operations in AzureAD using workflows and track apps, users and usage in Freshservice.

Schedule and sync Freshservice events to your Office 365 calendar.

Perform operations on users, groups and computers in Microsoft Active Directory.

Perform operations on MS Teams and channels via the Workflow Automator.

Provide quick customizations for agents viewing their day to day ticket conversations

Provide instant resolution for your users and stay on top of your service desk with Servicebot

View your customers' information stored in Freshsales Suite without moving out of Freshservice.

Automatically expands ticket descriptions so agents can view the full content without clicking “View More

Dynamically fill your ticket property values based on your business rules.

This app will sync the Freshservice Contact and Department into Freshworks CRM Contact and Account.

Turn Twilio SMS into Freshdesk tickets for seamless, trackable, two-way customer support.

Empower your IT teams to collaborate and organize their Freshservice incident tickets with ease.

Surface real-time digital experience insights from ControlUp within Freshservice to enable proactive incident resolution and automated remediation.

AI powered agent assistant using ChatGPT. Respond, rephrase, translate, research, summarize and more