Mandar Bothara on July 8, 2019. 5 min read How to build an affiliate marketing program At Freshworks, we constantly experiment with our products and processes. The marketing function, i...
Raja Vinoth on May 27, 2019. 7 min read Freshworks’ practices on tackling spam When Freshworks was founded, we had only one product–Freshdesk, our customer support helpdesk. The...
Vinithra Madhavan Menon on February 12, 2019. 3 min read The art of spinning a story about your brand “Sell me this pen” is an iconic scene that most everyone remembers from the movie The Wolf of Wa...
Shanmuga (Shyam) Anandaraman on February 4, 2019. 2 min read Pinged down? We’ve got your back – Hit Ref... Digital transformation has revolutionized customer engagement. This has initiated a paradigm shift i...
Jithin Cherian Issac on January 10, 2019. 5 min read Online lead generation tools for scaling inbound m... A couple of months ago, we wrote about the challenges of scaling inbound marketing for a company whi...
Arvind Parthiban on December 31, 2018. 2 min read 2019, Freshworks is on its way! Freshworks had a rocking year in 2018, and we are taking a moment to look back at what happened in a...
Team Freshworks on December 28, 2018. 1 min read The Freshworks journey to becoming India’s f... In July 2018, Freshworks joined other industry giants in the prestigious Unicorn club —startups va...
Arvind Parthiban on November 28, 2018. 3 min read Customer Engagement, AI, and the 360 Collaboration... It’s been a good year for us at Freshworks. Looking back, we held our first global user conference...
Ramesh Ravishankar on November 28, 2018. 5 min read Scaling Inbound Marketing: Going beyond metrics We, at Freshworks, are stepping into our ninth year, and we crossed $100 million in Annual Recurring...