An exclusive event on identifying how to ace customer engagement and deliver great customer experiences.
Improve the customer experience you provide
Customer experiences are evolving and businesses are trying to keep up. In the world of competitive, fast-moving, commoditized businesses and a wealth of options, customer experience has become the differentiator.
This means that it is crucial to understand what your customer wants and deliver on it. To do that, a business must ensure that it aces its customer engagement.
We’re hosting an exclusive breakfast event at the Museum of London on 19th November, where we’ll be talking about the evolution of customer expectations and what lies ahead in customer engagement—right from sales to support.
Who should attend
All established and aspiring Customer Support leaders
VP/Directors/Head/Managers of Customer Support & Customer Service.
9:00 AM - 9:45 AM: Registration & Networking Breakfast
Welcome! Grab a bite to eat in the company of some great people before the sessions kick-off
9:45 AM – 10:00 AM: Welcome Address by Freshworks
10:00 AM - 10:30 AM: Product roadmap session
10:30 AM - 11:00 AM: Panel Discussion
Customers move forward & companies are left behind. How to keep in pace with the technology advancement in Customer Support.
11:00 AM - 11:15 AM: Coffee Break
11:15 AM - 11:30 PM: Closing Note and Q&A Session
Thank you for your registration!
We will share the agenda and venue details shortly.
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