Unleash the full potential of every agent with AI Copilot

Did you know that customer service teams resolve queries up to 35% faster with AI Copilot?

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Explore how Freddy AI Copilot can boost your agents performance and improve resolution time.

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AI is not here to replace agents, it's here to amplify them.

AI augments every part of the support journey, helping humans do what they do best: empathize, problem-solve, and build relationships.

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56%time saved with summarization assistance
60%improved agent productivity
35%faster resolution time

Deliver smarter, faster support with AI by your side

Freddy AI Copilot summarizes issues, suggests relevant answers, and helps your agents with the next steps enabling them to resolve more queries in less time and deliver rapid impact.

We use Freddy to rephrase our conversations all the time. Freddy AI Copilot has been super-helpful and makes us so much better at enhancing our normal, everyday interactions. We even updated a few of our traditional standard replies due to suggestions from Freddy.

Angela ThomasDirector of Customer Care, Percyptx

AI is a strategic advantage for Customer Service leaders in 2025

Learn how top-performing teams are using AI to stay ahead and drive real business outcomes.

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