James Rosberg on May 21, 2021. 6 min read VoIP or Landline: which one should it be for your ... If your business uses telephony extensively, you have to choose between VoIP and landlines. Which on...
James Rosberg on April 23, 2021. 6 min read How your business can benefit from a SaaS call cen... What exactly is a SaaS call center, and how might it help your business? This blog post explains why...
James Rosberg on March 31, 2021. 5 min read Call center technology trends to keep an ear for i... Like with any technology, call center technology also keeps changing with every passing year. Here i...