Freshcaller Freshservice integration

Freshcaller at your (Fresh)service

2 min read

On a perfectly blue Monday, Zoe is all set to get her work started. Not. She has reached the office late, exchanged half-hearted smiles on her way and is dreading all the backlog she has to chase this week. The moment she reaches her desk with her coffee half-spilled, her laptop begins to behave like…

How to set up a call center for success

How to set up a call center for success

Familiarize yourself with the steps to set up a successful call center – from choosing a call cent...
How cloud telephony benefits small businesses

How cloud telephony benefits small businesses

Imagine you call a business, which business would you trust — one that plays a professional welcom...
How the banking sector can rethink customer service

How the banking sector can rethink customer servic...

The centuries-old banking sector needs to uphaul its customer service approach before it is too late...
How to choose the right business phone service

How to choose the right business phone service

To ask the right question is half the problem solved. What if you can ask three great questions — ...
Premise based phone systems are dying

Premise based phone systems are dying

Understanding premise based phone systems, their benefits, disadvantages, and why you should switch ...
G2 Crowd names Freshcaller a Summer Leader

G2 Crowd names Freshcaller a Summer Leader

Freshworks is happy to share that peer-to-peer, business solutions review platform G2 Crowd named Fr...
Why you should not use cloud telephony

Why you should not use cloud telephony

Sometimes, the best way to find answers is to turn the question upside down So to conclude, phone sy...
Is BYOC an alternative to number porting?

Is BYOC an alternative to number porting?

How to keep your business phone number when switching to a new phone system If you are a business in...
10 small business trends to watch out for in 2020

10 small business trends to watch out for in 2020

Do you always miss the business trends or catch up on them when it’s too late? We are halfway ...
Load More