For your customers
For your employees
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By use case
Build and deploy chatbots on your website, app, WhatsApp, Facebook, Apple Business Chat, and LINE without writing a single line of code.
✓ No-code visual chatbot builder
✓ AI-powered & multilingual
✓ Intent detection
✓ Chatbot analytics
No credit card required.
Build the perfect chatbot for your business to automate lead generation and customer service in no time.
Remove the guesswork from your responses. Build a chatbot that understands customer intent, provides the right information instantly, and saves time for your customers and agents.
88% of customers expect companies to offer an online
self-service portal. Use chatbots to answer common questions
and train your chatbots on different variations of a question.
Respond to your customers in their native language.
Upload scripts of your bot conversations in any language
so your bot can speak in your customers’ preferred language!
Own the look and feel of your chatbot widget so it reflects your brand values. With our chatbot software, customize the shape, color, size, and everything about your widget with our simple CSS editor.
Use chatbots to support your customers 24x7 on messaging apps
such as WhatsApp, Facebook Messenger, Apple Business Chat
Chatbot best practices
The dos, don'ts, and strategies you need to implement to deliver a delightful customer experience.
We’ve built a library with examples tailored for industries and for goals. Get a jump start. See what you can do.
Types of Chatbot
Everything you need to know about the types of chatbots -- the technology, the use cases, and more.
“The intuitive and engaging chatbots extended beyond simple answers to offer intent-based solutions. Agents no longer had to engage in routine conversations with customers. Our timely switch to Freshdesk Messaging has set us off on a path that will allow us to scale our business with tools that offer engagement and efficiency at affordable prices.”
“The incremental cost of reducing wait time from say 1 minute to a few seconds would be very high with any other technology or headcount investment. With Freshworks, Dunzo is able to resolve 48% of queries without human intervention enabling them to save 30% in support costs.”
21-day free trial | No credit card required
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