Experience a reliable, easy, and scalable
messaging platform with SMS

Do more with Freshdesk Messaging

All-in-one box

Bring conversations from the web, mobile, and social channels like WhatsApp, Facebook Messenger, and many more, in one inbox.

Analyze and Optimize

Derive insights from customer touchpoints and make business-critical decisions.

Route automatically

Route incoming messages to the right teams instantly and increase CSAT.