For your customers
For your employees
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
By use case
The presence and power of WhatsApp are undeniable. With over 2 billion users, WhatsApp has an over 80% penetration in 15+ countries, making it one of the world’s most popular and pervasive messengers. The pandemic has only added to its prevalence and has seen usage go up by 40%.
Leveraging WhatsApp as a customer service channel can be a game-changer for your business.
If you’re wondering how to get started, this ebook shows you how Freshworks & WhatsApp makes it “E.A.S.Y” to deliver customer service that wins customers, builds loyalty, and drives revenue.
In the ebook, you will find:
Our E.A.S.Y framework for fixing the gaps in your customer service with WhatsApp Business API
The capabilities and benefits of WhatsApp Business API and how you can leverage them
Steps to get started with Freshworks, a preferred WhatsApp Business Solution Provider
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