The presence and power of WhatsApp are undeniable. With over 2 billion users, WhatsApp has an over 80% penetration in 15+ countries, making it one of the world’s most popular and pervasive messengers. The pandemic has only added to its prevalence and has seen usage go up by 40%.

Leveraging WhatsApp as a customer service channel can be a game-changer for your business. 

If you’re wondering how to get started, this ebook shows you how Freshworks & WhatsApp makes it “E.A.S.Y” to deliver customer service that wins customers, builds loyalty, and drives revenue. 

In the ebook, you will find:

  • Our E.A.S.Y framework for fixing the gaps in your customer service with WhatsApp Business API

  • The capabilities and benefits of WhatsApp Business API and how you can leverage them

  • Steps to get started with Freshworks, a preferred WhatsApp Business Solution Provider

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