Freshworks with Teamviewer
Contextual support delivered, instantly.
Contextual support delivered, instantly.
200,000+ global businesses choose Freshworks for its overall ease-of-use, customizable setup for multi-timezone-businesses, centralized data-keeping, and finer-grained security controls that allow for audit configuration changes by multiple system administrators.
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Great customer experiences don't just happen - they're designed!
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Your teams can wow your customers with 360° data and personalized experiences on any channel they want. Freshworks is the customer-for-life software that delivers superior engagement from email to phone, chat, mobile, and social.
Key Features:
✓ Omni-channel Customer Engagement ✓ In-context Collaboration
✓ Integrated Experience ✓ Scalability
Freshdesk
Work together, Support better
Customer support is everyone’s business. Freshdesk is the most collaborative platform
✓ Allow agents to initiate a TeamViewer session directly and access customer devices directly from the ticket page
Freshservice
Uncomplicate your IT service desk
Bid clunky tools and expensive consultants a cheery goodbye
✓ Provide employees with real-time guidance for configuring and using corporate applications via Teamviewer
Uncomplicate your IT service desk
Bid clunky tools and expensive consultants a cheery goodbye
✓ Simplify post-chat documentation by automatically logging session information with Teamviewer
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