What's in this Bootcamp?


From a good SEO strategy for e-commerce websites to selecting the right order management software, businesses have a lot to consider while starting or growing an online retail business. In order to win customers and retain them amidst growing competition, businesses need to leverage clever marketing techniques, good platform or store designs, and efficient logistics and post-sales systems.

Technology is essential to these requirements, and implementing the right tools can bring a world of change to designing an operational model that surpasses customer expectations.

Freshworks and its partners, AWS, Shopify, Paypal, and Parcelhub, are pleased to discuss the essential requirements of each stage of the online buyer's journey with an Ask Me Anything (AMA) session, "E-Commerce Bootcamp 2.0

12 October 2021
11 AM GMT / 3 PM GST / 4:30 PM IST
Register now to book your spot!               


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Talk to industry experts from:

Our panelists:

Simon Johnson

General Manager UK&I

Niuscha Ansari

Solution Engineer

Pradeep Kumar

Head of Strategic Initiatives
PayPal India

James Hayes

Director of Business Development

In this AMA session, our experts will answer your questions about different aspects of building a successful e-commerce business:

E-Commerce in 2021


Discovery & Pre-Purchase





Opening address
Everything you'd like to know about e-commerce and hybrid retail trends in 2021. Find out about the latest trends from industry experts.


Speakers: Freshworks & Shopify
What are the ingredients to create the perfect online store? Find out from our experts during this segment!


Speakers: Freshworks & Paypal
Great! Your store is live and it looks great, but how do you design an experience that gets you to not just sales, but repeat sales?


Speakers: Freshworks & Parcelhub
Perhaps the trickiest of all stages, delivering a great post-purchase experience, and retaining dissatisfied customers is vital to e-commerce success.

Book your spot now!