Showcase your apps with an Explainer video!

Shobhit Gupta on May 18, 2022. 3 min read

Apps that extend the Freshworks experience can help businesses solve a range of problems, right from day-to-day small business integrations to critical workflow automation. As a developer, you’ve identified such a business need, built an app for it, and are ready to publish the app. With more than 1,100 apps on the Freshworks marketplace, how…

Shobhit Gupta on March 21, 2022. 2 min read

New: Here’s the best way to discover your favour...

Increased customer expectations Customer expectations around support have risen multifold, with ...

shalu.upadhyay on January 18, 2022. 8 min read

Why is unified communication important for great c...

Are you a business trying to constantly improve customer and employee engagement? Chances are you ha...

Akshita Kanumury on January 7, 2022. 3 min read

Freshworks Analytics: A lookback at 2021

What a year it has been! From the world going from remote to on-premise to hybrid, most of the busin...

Mehavarshni on October 27, 2021. 5 min read

Simplifying customizations with the Freshworks Neo...

Businesses come in various sizes, with different growth strategies and end goals. Your business chal...

Bhanu Siva Krishna on December 17, 2020. 5 min read

Unified records, custom objects, AI ‘superpowers...

When they told us we would be working from home in March, we all thought it would be for a fe...

Sampriti S. Roy on November 4, 2020. 9 min read

Unifying ‘Experiences’: Platforms, People, and...

“The purpose of life is to live it, to taste experience to the utmost, to reach out eagerly and wi...

Bharani Vaitheesvaran on October 30, 2020. 9 min read

Capping a decade of blitzscaling, Freshworks makes...

Oftentimes, it starts like a dream—fleeting, chaotic, unsolicited, and without structure. The idea...

Shuveb Hussain on October 9, 2020. 5 min read

How we manage deployment with Freshworks Cloud Pla...

Kubernetes is said to be the platform to build platforms on. In Freshworks’ case, this is very tru...

Satwik Hebbar on September 24, 2020. 8 min read

How developers go Serverless on the Freshworks pla...

“Software will eat the world”. – Andreessen Horowitz “Implementation will buy you a couple...