Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Generate 10X more leads & opportunities and win deals with personalized customer conversations.
An intuitive, refreshing UI empowers users from day one, with a tool they’ll love to use. You can be up and running in minutes.
Break down data silos. Build a complete view of your customers across multiple touchpoints. Personalize customer interaction to deliver customer delight.
Impact revenue growth in real-time and forecast with greater accuracy using ready-to-use, AI-powered contact scoring, pipeline management, and forecasting.
Attract visitors, convert them into leads, run campaigns, and turn your website into a lead generation machine.
Create landing pages in minutes. Understand visitor intent.
Track page visits and even actions on your site
Chat in real-time with website visitors using AI-powered chatbots
Tailor email campaigns and generate cost-effective leads for sales
Build tailored campaigns and optimize them with real-time data for better engagement.
Get a 360° view of a customer. Capture all customer interactions in one place.
Freddy AI identifies your best leads - the ones that are most likely to convert
Set up welcome emails or personalized journeys based on actions
Communicate across Phone, Email, Whatsapp, Chat
Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue with multi-touch attribution.
Improve revenue predictability with more accurate forecasting
Find the best deals to close with AI-based Deal Insights
Collaborate on Slack and Zoom across departments to close deals faster
Nurture leads along the funnel with targeted campaigns, support customers with educational content, and build deeper relationships.
Develop nurture campaigns with triggers, actions, and conditions
Send transactional emails to customers to upsell and cross-sell
Get a breakdown of campaign analytics for a holistic understanding of your market and audience
Remote selling and marketing are critical. Freshworks CRM keeps teams productive by keeping them organized, helping them collaborate, and empowering them to engage with customers across channels at the click of a button.
Gartner Magic Quadrant 2020 - Sales Force Automation
Gartner Magic Quadrant 2020 - CRM Lead Management
G2 CRM Software Leader 2020
GetApp CRM Software Leaders 2019
For small and fast growing businesses that need an all-in-one CRM
/user/month, billed annually
/user/month, billed monthly
Best for larger teams that want to scale and build efficiency
Everything in Growth, plus
Built for enterprises who need customization and control
Everything in Pro, plus
Compare features across plans ->
“We initially had Salesforce CRM but didn’t really use it. The instance was incredibly
complicated because it allows for so much customization that you end up doing nothing.
When we explored Freshworks CRM, the first thing I remember saying is,
okay, the interface is clean and simple.”
“We saw a 40% increase in revenue in just six months! Freshworks CRM helps us focus on what we do best.”
Surface the best leads, manage your pipeline, automate sales activities, and get smart insights that can help close deals, faster.
Create personalized campaigns, attract the best leads, engage with context, and deliver the best customer experience at scale.
Start your 21-day free trial. No credit card required.
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