Navin Denzil on January 21, 2022. 3 min read Introducing Customer 360 Businesses use 6 to 10 apps on average to manage customer journeys and interactions. Customer data i...
Gururag Kalanidhi on December 9, 2021. 3 min read Introducing: Shared Phone Channel For Freshsales S... For every kind of business out there, sales is almost always followed by support and is usually spok...
Navin Denzil on June 8, 2021. 2 min read Introducing the Zoom Integration for Freshworks CR... When a survey was conducted in 2019 about working from home, about 30% of respondents [source: owl l...
Navin Denzil on August 19, 2020. 3 min read Sales and Service go hand in hand Great news for Freshservice users! You can view and create incidents, add ticket notes, and keep you...
Gururag Kalanidhi on May 29, 2020. 3 min read Solve your calendar scheduling woes with Freddy’... Salespeople spend about 37% of their day in sales-related activities. What about the rest? It’s de...
Shruthi Nagaraj on May 20, 2020. 3 min read Manage Your Product Catalog Within Freshsales With... As a salesperson, your primary goal is to bring in revenue for your company. However, as your compan...
Shruthi Nagaraj on April 21, 2020. 3 min read Make Freshworks CRM Your Own With Custom Modules As sales teams expand, having a CRM that can adapt to unique business needs can help accelerate sale...
Shruthi Nagaraj on October 4, 2019. 4 min read 6 Bulk Emails Hacks to Spend Way Less Time on Emai... As a salesperson, you strive to find the best ways to engage with your prospects and contacts. Thoug...
Shruthi Nagaraj on September 12, 2019. 5 min read Manage User Access and Permissions Better with Cus... As your company expands, your sales team grows with multiple hierarchies and roles. Each member of t...
