Navin Denzil on August 19, 2020. 3 min read Sales and Service go hand in hand Great news for Freshservice users! You can view and create incidents, add ticket notes, and keep you...
Gururag Kalanidhi on May 29, 2020. 3 min read Solve your calendar scheduling woes with Freddy’... Salespeople spend about 37% of their day in sales-related activities. What about the rest? It’s de...
Shruthi Nagaraj on May 20, 2020. 3 min read Manage Your Product Catalog Within Freshsales With... As a salesperson, your primary goal is to bring in revenue for your company. However, as your compan...
Shruthi Nagaraj on April 21, 2020. 3 min read Make Freshworks CRM Your Own With Custom Modules As sales teams expand, having a CRM that can adapt to unique business needs can help accelerate sale...
Shruthi Nagaraj on October 4, 2019. 4 min read 6 Bulk Emails Hacks to Spend Way Less Time on Emai... As a salesperson, you strive to find the best ways to engage with your prospects and contacts. Thoug...
Shruthi Nagaraj on September 12, 2019. 5 min read Manage User Access and Permissions Better with Cus... As your company expands, your sales team grows with multiple hierarchies and roles. Each member of t...
Shruthi Nagaraj on July 26, 2019. 3 min read Introducing: Freshsales Marketplace – Single... Businesses are expanding rapidly around the world. Conventionally, sales teams depend on CRM as thei...
Shibin Joseph on July 11, 2019. 4 min read How to improve customer experience by aligning sal... 80% of a company’s future revenue will come from 20% of its existing customers. (Gartner) That’s...
Swati Sharma on July 1, 2019. 3 min read Send and receive SMSes in Freshworks CRM SMS is one of the most effective channels you can use to reach out to your customers. According to a...
