A chatbot is an AI-based software, typically used by businesses to simulate conversations with their audience base. With Freshmarketer, you can design and deploy conversational chatbots that focus on intent, to personalize your engagement with your prospects and customers. Use them across your marketing, sales, and support functions, deliver proactive campaigns, achieve revenue goals, resolve issues quickly, and do more.
Whether you want to impress your website visitors or address prospect queries, Freshmarketer has you covered. Engage with your audience, and resolve their concerns to their satisfaction with Answer Bots. Capture website leads, address grievances, and do a lot more with Answer Bots.
With Custom Flows in Freshmarketer, easily create proactive and engaging bot conversations. Segment and target your audience to deliver personalized bot campaigns, book appointments, and seamlessly transfer conversations to your team when a negative intent is identified. Set up automated bots that require zero-coding knowledge and keep your conversations going.
Provide exemplary support to your customers with automated chatbots in Freshmarketer. Figure out the commonly asked questions on your website/support portal, train your bot to answer them, trigger follow-ups, and map answers to question variants, and engage relevantly.
Run acquisition campaigns, personalize outreach, and do more — all within Freshmarketer.
Freshsales Suite combines the power of sales, marketing, chat, and telephony in one AI-powered solution.
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