Freshworks CRM All Features Conversion Optimization Form Analytics

Optimize your web forms and capture more leads

Analyze all form-related metrics

Instantly identify the pain points in your web forms with Freshworks CRM’s form reports. Measure critical metrics like hesitation time, abandonment rate, drop-off, time spent on the form, correction rate, and much more, to create high converting forms.

Gain deeper insights with field-level analytics

Get conversion-critical information of every form field by providing only the URL of the form page, and let Freshworks CRM take care of the rest. Identify the fields that affect drop-offs and rectify them to improve conversions.

Track all your form metrics in real-time

Track all your form metrics in real-time

Identify form trends
Measure drop-offs and correction rates
Know the average hesitation time
Identify engagement across devices
Measure blank rate

                 Need just the Sales or the Marketing Cloud?            Then we've got you covered too.

Sales Cloud

Surface the hottest leads, manage pipelines, automate sales activities, and get smart insights that can help close deals faster.

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Marketing Cloud

Create personalized campaigns, attract the best leads, engage contextually, and deliver the best customer experience at scale.

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