Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
Analyze your visitors’ interaction with your web forms, eliminate friction in form submissions, and improve website conversions.
Instantly identify the pain points in your web forms with Freshworks CRM’s form reports. Measure critical metrics like hesitation time, abandonment rate, drop-off, time spent on the form, correction rate, and much more, to create high converting forms.
Get conversion-critical information of every form field by providing only the URL of the form page, and let Freshworks CRM take care of the rest. Identify the fields that affect drop-offs and rectify them to improve conversions.
Surface the hottest leads, manage pipelines, automate sales activities, and get smart insights that can help close deals faster.
Create personalized campaigns, attract the best leads, engage contextually, and deliver the best customer experience at scale.
Explore Conversion Optimization features in Freshworks CRM
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