Freshworks CRM—the complete solution

There are a plethora of CRM options for you to choose from today, but a dedicated CRM system that fits your industry and meets your needs is important to solve your business challenges. Freshworks CRM recognizes this problem and offers the complete CRM solution for every sector. With Freshworks CRM you can customize the software from an array of choices and accomplish just about anything. Whether it’s contact management for consultants, improving customer satisfaction for hospitality industries, or managing properties and payments for real estate, Freshworks CRM adapts to your specific needs. The CRM provides a 360-degree view of your customers and opportunities by also integrating with third-party business apps. Not only is Freshworks CRM customizable but it’s also highly scalable. You can begin small and expand as your business grows.

Pick your industry

Over 40,000 happy customers

                                 Your sales CRM fully featured

Lead Scoring

Know which sales lead is hot and who’s not, using lead scores. Prioritize follow-ups with data-backed insights.

360-degree customer view

Access customers’ social profiles, identify customer touchpoints (website, product, interactions, appointments), and more—from a single screen.

Auto-profile enrichment

Bid goodbye to manual data entry! When leads are created with their email addresses, their social profiles and display pictures get auto-enriched.

Smart Reporting

CGet comprehensive visual reporting for smarter, informed decisions. Customize default reports, understand your sales results and grow your revenue.

Mobile CRM

Make more sales on the go. Access all your customer data at your fingertips with the Freshworks CRM mobile app.

Seamless Integrations

Get the most out of your CRM experience with a host of powerful and seamless integrations.