Sales CRM—the complete solution

There are a plethora of CRM options for you to choose from today, but a dedicated CRM that fits your industry and meets your needs is important to solve your business challenges.

Freshsales CRM is our AI-powered sales force automation solution for sales teams. Whether it’s contact management for consultants, improving customer satisfaction for hospitality industries, or managing properties and payments for real estate, our Sales CRM adapts to your specific needs.

Freshworks also offers the Freshsales Suite, an advanced CRM for sales and marketing teams. It is geared towards enabling sales and marketing professionals to better understand leads and prospects with the right insights at the right time. Freshsales Suite unifies sales force automation, marketing automation, chat, and telephony all in one solution.

Not only are our CRM solutions customizable but are also highly scalable. Read on to understand how we can help businesses in specific industries.

Pick your industry

Trusted by businesses worldwide

Your sales CRM fully featured

Contact Scoring

Compute lead score and provide ranking to contacts and accounts based on Freddy's predictions and engagement levels.

360-degree customer view

Access customers’ social profiles, identify customer touchpoints (website, product, interactions), and more—from a single screen.

Auto-profile enrichment

Automatically update lead, contact, and account with social profile and generic information publicly available on the internet.

Reports & Dashboards

Get comprehensive visual reporting and make informed decisions. Customize reports, track sales activities and grow revenue.

Mobile CRM

Make more sales on the go. Access all your customer data at your fingertips with the Freshsales CRM mobile app.

Seamless Integrations

Get the most out of your CRM experience with a host of powerful and seamless integrations.