Integrate Freshdesk with Freshsales
Thank you for your interest.
You’ve taken the right first step — we can’t wait to show what a unified sales and support team can do to your business. You’ll hear from us shortly.
“Overall, our sales cycle has decreased from two weeks to an hour. When a prospect signs up and sends a chat message, I get notified on my device and I connect with them immediately. And, by the end of the phone call, they already have their MRI machine connected to our system, and they’re pushing imaging data. None of this would have been possible without Freshsales, Freshchat and Freshdesk. It has completely turned around our business.”
Access all their details in one place, including auto enriched social profiles, a summary of all recent activities and more.
AI-powered assistant, Freddy, analyzes historical data to provide deal insights, predictive contact scoring, and next best action recommendations that enables smart decision making.
Setup automated campaigns to send personalized emails and track the effectiveness of the campaign and follow up based on prospect's behavior.
If your sales and support teams work in silos, it’s time to rethink that approach.
Because working in silos creates different databases about the same customer. This means sales doesn’t know how support has interacted with the customer, and vice versa. Result? A vicious cycle of communication gaps, clueless teams, and disgruntled customers.
Take a moment to think about this: both sales and support work with the same prospects-turned-customers. Why should they work in silos when they can stay in sync?
By “staying in sync”, we mean sharing information and being visible to each other. By picking up where the other leaves off, so the customer hears a single, clear voice from your business.
Integrating Freshsales with Freshdesk lets you take charge of two important elements in your business: context and consistency. With this integration, you can
So when you bring sales and support together, you don’t just break down silos and unite two teams. You take a crucial step towards forging solid relationships with your customers.
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