Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
FRESHWORKS CRM FOR small business
Freshworks CRM is an integrated sales and marketing solution to help you connect with prospects, run campaigns, track sales opportunities, and nurture relationships for life. We provide an all-in-one CRM solution your business needs to grow in the global marketplace.
Freshworks CRM is built on a modern and intuitive platform. Train yourself within minutes and get started.
Our pricing is transparent and straightforward. You get everything that you sign up for, no hidden costs.
Secure your business and data with Freshworks' robust data security and privacy practices.
Built with extensive customizations, you don’t need to adjust to Freshworks CRM. It adapts to your needs.
24x5 email, phone, and chat support. Get all your questions answered.
Scale with the power of the Freshworks platform and extend capabilities with rich APIs and 100+ apps
Freddy AI in Freshworks CRM converts your data into actionable insights to help you understand each contact’s interest in your business. Freddy brings efficiency into your sales process, saving you time and money.
Expand your outreach and attract more prospects for business with marketing automation in Freshworks CRM. Engage with your audience across multiple channels, sending them the right message at the right time to convert them into customers.
Access your records on the go and take quick actions with the mobile CRM for iOS and Android devices.
Data security and privacy is our priority. We take a multifaceted approach to application security and ensure that everything from engineering to deployment complies with our highest security standards.
We’ll configure and setup Freshworks CRM to meet your business requirements.
A dedicated account manager to help you achieve success every step of the way with Freshworks CRM.
24x5 email, phone, and chat support. Get all your questions answered at priority.
“We adopted Freshworks' Freddy Omnibot platform for highly automated and personalized customer experience. For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”
“The Freshworks team was a great asset during implementation and continue to be a key partner for Waterstons as we look to further mature and improve our services to customers, tailored to their specific needs.”
“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”
Surface the best leads, manage your pipeline, automate sales activities, and get smart insights that can help close deals, faster.
Create personalized campaigns, attract the best leads, engage with context, and deliver the best customer experience at scale.
Build lasting customer relationships with Freshworks CRM. Start your 21-day free trial.
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