Sales and Marketing
IT Service Management
Leverage an end-to-end, AI powered enterprise platform to unify customer experiences
FRESHWORKS CRM FOR small business
Freshworks CRM is an integrated sales and marketing solution to help you connect with prospects, run campaigns, track sales opportunities, and nurture relationships for life. We provide an all-in-one CRM solution your business needs to grow in the global marketplace.
Freshworks CRM is built on a modern and intuitive platform. Train yourself within minutes and get started.
Our pricing is transparent and straightforward. You get everything that you sign up for, no hidden costs.
Secure your business and data with Freshworks' robust data security and privacy practices.
Built with extensive customizations, you don’t need to adjust to Freshworks CRM. It adapts to your needs.
24x5 email, phone, and chat support. Get all your questions answered.
Scale with the power of the Freshworks platform and extend capabilities with rich APIs and 100+ apps
Freddy AI in Freshworks CRM converts your data into actionable insights to help you understand each contact’s interest in your business. Freddy brings efficiency into your sales process, saving you time and money.
Expand your outreach and attract more prospects for business with marketing automation in Freshworks CRM. Engage with your audience across multiple channels, sending them the right message at the right time to convert them into customers.
Access your records on the go and take quick actions with the mobile CRM for iOS and Android devices.
Data security and privacy is our priority. We take a multifaceted approach to application security and ensure that everything from engineering to deployment complies with our highest security standards.
We’ll configure and setup Freshworks CRM to meet your business requirements.
A dedicated account manager to help you achieve success every step of the way with Freshworks CRM.
24x5 email, phone, and chat support. Get all your questions answered at priority.
“The intuitive and engaging chatbots extended beyond simple answers to offer intent-based solutions. Agents no longer had to engage in routine conversations with customers. Our timely switch to Freshchat has set us off on a path that will allow us to scale our business with tools that offer engagement and efficiency at affordable prices.”
“The incremental cost of reducing wait time from say 1 minute to a few seconds would be very high with any other technology or headcount investment. With Freshworks, Dunzo is able to resolve 48% of queries without human intervention enabling them to save 30% in support costs.”
Surface the best leads, manage your pipeline, automate sales activities, and get smart insights that can help close deals, faster.
Create personalized campaigns, attract the best leads, engage with context, and deliver the best customer experience at scale.
Build lasting customer relationships with Freshworks CRM. Start your 21-day free trial.
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