All FeaturesIntegrations

Freshworks Ecosystem

Integrate Freshsales with products from the Freshworks suite of business software.

Freshdesk

The Freshsales-Freshdesk integration brings CRM and helpdesk together. Create and assign support tickets, change their status, add notes, and keep track of your customer’s conversations with support agents—without leaving the sales CRM. You can also set up 2-way contacts sync between Freshsales and Freshdesk, across all fields including custom fields.

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Freshchat

The Freshsales-Freshchat integration brings CRM and chat together. Chat with leads right from the CRM, create new leads from chat conversations, and find your interactions automatically recorded in the lead’s profile, under their Activity Timeline.

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Freshdesk integration

Segment

The Freshsales-Segment integration helps you collect customer data from multiple touchpoints and brings them into your sales CRM.

Send events to Freshsales

If you’re using Segment to track customer events across touchpoints like web, server, cloud apps or mobile, you can instantly push that data into Freshsales.

Tracking events and beyond

With Freshsales for Segment, you can not only push events from the website and in app, but also create and update leads and contacts.

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Segment integration

Google Calendar

The Freshsales-Google Calendar integration syncs your appointments between your sales CRM and your Google account.

2-way sync

Don't juggle between your calendar and Freshsales. Set up meetings using either app, and let the 2-way sync do the rest.

Map meetings to relevant records in the CRM

Schedule meetings and demos from Google Calendar on the go. Find the appointments synced and linked to the appropriate record in Freshsales.

Google Calendar integration

Zapier

The Freshsales-Zapier integration helps you save time on manual, repetitive tasks—by automating workflows between apps.

Create trigger-actions between Freshsales and apps like Slack, Typeform, Calendly, and Google Sheets.

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Zapier integration

Freshsales for Web

Use Freshsales for Web to easily track your prospects’ interactions with your website and app, from your sales CRM. Choose from a collection of libraries in different languages: Javascript, Ruby, PHP, Python, Java.

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Freshsales for Web

MailChimp

The Freshsales-MailChimp integration syncs leads and contacts between your sales CRM and MailChimp. With a consistent, segmented mailing list, unify your email campaigns across sales and marketing.

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MailChimp Integration

HubSpot Marketing

The Freshsales-HubSpot Marketing integration brings your CRM and marketing automation together. Sync leads and contacts, plan targeted campaigns, and let your sales and marketing teams work better together.

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HubSpot Marketing