All FeaturesIntegrations

Freshworks Ecosystem

Integrate Freshsales with products from the Freshworks suite of business software.


The Freshsales-Freshdesk integration brings CRM and helpdesk together. Create and assign support tickets, change their status, add notes, and keep track of your customer’s conversations with support agents—without leaving the sales CRM. You can also set up 2-way contacts sync between Freshsales and Freshdesk, across all fields including custom fields.

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The Freshsales-Freshchat integration brings CRM and chat together. Chat with leads right from the CRM, create new leads from chat conversations, and find your interactions automatically recorded in the lead’s profile, under their Activity Timeline.

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Freshdesk integration


The Freshsales-Segment integration helps you collect customer data from multiple touchpoints and brings them into your sales CRM.

Send events to Freshsales

If you’re using Segment to track customer events across touchpoints like web, server, cloud apps or mobile, you can instantly push that data into Freshsales.

Tracking events and beyond

With Freshsales for Segment, you can not only push events from the website and in app, but also create and update leads and contacts.

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Segment integration

Google Calendar

The Freshsales-Google Calendar integration syncs your appointments between your sales CRM and your Google account.

2-way sync

Don't juggle between your calendar and Freshsales. Set up meetings using either app, and let the 2-way sync do the rest.

Map meetings to relevant records in the CRM

Schedule meetings and demos from Google Calendar on the go. Find the appointments synced and linked to the appropriate record in Freshsales.

Google Calendar integration


The Freshsales-Zapier integration helps you save time on manual, repetitive tasks—by automating workflows between apps.

Create trigger-actions between Freshsales and apps like Slack, Typeform, Calendly, and Google Sheets.

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Zapier integration

Freshsales for Web

Use Freshsales for Web to easily track your prospects’ interactions with your website and app, from your sales CRM. Choose from a collection of libraries in different languages: Javascript, Ruby, PHP, Python, Java.

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Freshsales for Web


The Freshsales-MailChimp integration syncs leads and contacts between your sales CRM and MailChimp. With a consistent, segmented mailing list, unify your email campaigns across sales and marketing.

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MailChimp Integration

HubSpot Marketing

The Freshsales-HubSpot Marketing integration brings your CRM and marketing automation together. Sync leads and contacts, plan targeted campaigns, and let your sales and marketing teams work better together.

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HubSpot Marketing


The Freshsales-PieSync integration enables an automatic 2-way contacts sync between all your apps. Automatically sync your apps with Freshsales to always access up-to-date customer information.

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PieSync Integration


The Freshsales-Quickbooks integration allows you to view invoices, payments and outstanding balances from Quickbooks in Freshsales. Get notified about payment completion in Freshsales, and get access to details like invoice number, invoice date, status, and balance, all without leaving the CRM.

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QuickBooks Integration

Office 365 Calendar

Get all your scheduled events from your Office 365 calendar as appointments inside Freshsales. Being a 2-way sync, it ensures that all your appointments from Freshsales are added as events to your Office 365 calendar as well.

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Office 365 Calendar Integration


The Freshsales-GetAccept integration allows you to track and e-sign your sales documents right from within Freshsales to start closing deals faster. With the integration you can share documents such as business proposals, quotes, presentations, and contracts, and get real-time notifications when your customer views, downloads, prints, and forwards your sales collateral, which helps you hit perfect timing with your sales follow-up.

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GetAccept Integration


Build relationships with your contacts beyond meetings. Every time your Calendly event is accepted, use Zapier to turn that invitee into a contact in Freshsales. Make a great first impression at the event, and follow it up with relevant communication from the CRM.

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Calendly Integration


Facebook lead ads make it incredibly easy for people to fill in contact forms and discover your business. Once this integration is set up, every time a contact form is submitted in your Facebook Lead Ad, Zapier creates a new lead in Freshsales CRM.

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Facebook Integration

Google Apps for Work

Make signing into Freshsales CRM even easier. Onboard your entire sales team and bypass the usual gates of account activation by using Google’s Single Sign On and grant access only to Google Apps users.

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Google Apps for Work Integration