View the list of tickets, their details and the email conversation with agents from within Freshsales. Feel the pulse of your customers - whether they are likely to upgrade, renew or make a purchase - and plan your sales conversations accordingly.
Change the ticket status, assign tickets, create tickets and update any field property from Freshsales. Add notes to keep your support team in sync with the latest happenings.Read more
Freshsales tracks prospects’ activities on your website and in product. But if you’re using Segment to track events, you can instantly push that data into Freshsales.
With Freshsales for Segment, you can only not push the website an in-app events but also create leads and contacts, and update the existing ones.Read more
Don’t juggle between your calendar and CRM. The Google Calendar integration syncs your appointments between your Google account and Freshsales.
Schedule meetings and demo appointments from Google Calendar while you are on the go. Find the appointments synced and linked to the appropriate record in Freshsales.Read more
Sync data between Freshsales and other apps such as MailChimp, Xero, Freshdesk, Google Sheets and a lot more via Zapier. Access the Freshsales Zap, connect with apps and automate workflows.Read more