All FeaturesIntegrations


Support tickets, in Freshsales

View the list of tickets, their details and the email conversation with agents from within Freshsales. Feel the pulse of your customers - whether they are likely to upgrade, renew or make a purchase - and plan your sales conversations accordingly.

Resolve tickets from the CRM

Change the ticket status, assign tickets, create tickets and update any field property from Freshsales. Add notes to keep your support team in sync with the latest happenings.

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Send events to Freshsales

Freshsales tracks prospects’ activities on your website and in product. But if you’re using Segment to track events, you can instantly push that data into Freshsales.

Tracking events and beyond

With Freshsales for Segment, you can only not push the website an in-app events but also create leads and contacts, and update the existing ones.

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Google Calendar

Never miss an appointment

Don’t juggle between your calendar and CRM. The Google Calendar integration syncs your appointments between your Google account and Freshsales.

Sync appointments. Anytime, anywhere

Schedule meetings and demo appointments from Google Calendar while you are on the go. Find the appointments synced and linked to the appropriate record in Freshsales.

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Sync data between Freshsales and other apps such as MailChimp, Xero, Freshdesk, Google Sheets and a lot more via Zapier. Access the Freshsales Zap, connect with apps and automate workflows.

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Freshsales for Web

Get a collection of libraries in different languages—Javascript, Ruby, PHP, Python, Java—and integrate your website and product with Freshsales. Now you can easily track your prospects’ interactions with your website and product.

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