Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
By Use Case
Everyone’s on the same team. Connect your sales and marketing.
Integrate Freshsales to marketing automation platform MailChimp. By bringing sales and marketing together in your sales CRM, you can build an effective sales approach that works for your business.
Syncing leads and/or contacts between Freshsales and MailChimp helps to maintain consistent lists across sales and marketing. You can control which Freshsales entities you want to sync to a Mailchimp list along with direction of sync. New contacts in MailChimp are automatically pushed to Freshsales and vice-versa. So there’s no need for import-export chores. Create opportunities through new marketing leads and grow your sales!
Are your leads giving you the silent treatment? It’s time to send them some creative and humorous emails to get their attention. MailChimp offers a wide range of templates you can design to send targeted emails and newsletters. Sync your sales CRM leads to a MailChimp list, send emails, and start re-engaging.
Access your emails from customers and prospects in Freshsales.
Get real-time alerts on email opens, link clicks and new emails. Connect at the right time.
Schedule emails at a date and time when your customers are most likely to read them.
See your emails automatically linked to the appropriate lead or contact’s record.
Sync all your appointments between your Google account and Freshsales.
Sell from any inbox, forward or BCC emails, and follow up on conversations right from Freshsales.
“For the past several years, it's been difficult to get our sales team to use our clumsy, difficult-to-understand CRM (myself included). In less than an hour, I had all of our leads imported and the system figured out. It actually makes sales fun again.”
“With the Freshdesk Integration, Freshworks CRM (formerly Freshsales) has taken the sales side of our business a step forward. My support staff can see a full picture of a customer - deals, customer details and activities. It has both sides of our business talking again!”
“Our sales people used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today, Freshworks CRM (formerly Freshsales) provides all those insights in a single screen enabling us to move quickly and close deals easier.”
“Freshworks CRM (formerly Freshsales) allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use it, they just hit the ground running.”
“I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshworks CRM (formerly Freshsales); I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution.”
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