Feature Updates

Manage User Access and Permissions Better with Custom Roles

Manage User Access and Permissions Better with Cus...

As your company expands, your sales team grows with multiple hierarchies and roles. Each member of t...
Introducing: Freshsales Marketplace – Single Platform for all your App Needs

Introducing: Freshsales Marketplace – Single...

Businesses are expanding rapidly around the world. Conventionally, sales teams depend on CRM as thei...
How to use Zapier Webhooks and Freshsales API to automate and integrate your business apps—Detailed Examples

How to use Zapier Webhooks and Freshsales API to a...

Before we get started, I’d like to let you know that this isn’t for the faint of heart, we will ...
How to improve customer experience by aligning sales and support

How to improve customer experience by aligning sal...

80% of a company’s future revenue will come from 20% of its existing customers. (Gartner) That’s...
New: Send and receive SMSes in Freshsales

New: Send and receive SMSes in Freshsales

SMS is one of the most effective channels you can use to reach out to your customers. According to a...
New: Sales Goals to set, track, and hit your targets

New: Sales Goals to set, track, and hit your targe...

We’re excited to launch Sales Goals, a smart way to set goals, track performance, and take actiona...
New: Use Formula Fields to automatically calculate values in Freshsales

New: Use Formula Fields to automatically calculate...

Every so often you need to calculate something that makes you reach for the calculator, even though ...
How to Boost Collaboration with Teams in Freshsales

How to Boost Collaboration with Teams in Freshsale...

As a team, managers and salespeople collaborate regularly to stay updated on the team’s progress o...
Take Your Business Global with a CRM that Speaks Your Everyday Language

Take Your Business Global with a CRM that Speaks Y...

Businesses around the world are scaling rampantly, winning customers, and conquering territories. Yo...
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