Feature Updates

Sales and Service go hand in hand

Sales and Service go hand in hand

Great news for Freshservice users! You can view and create incidents, add ticket notes, and keep you...
Solve your calendar scheduling woes with Freddy’s calendar and OOO suggestions

Solve your calendar scheduling woes with Freddy’...

Salespeople spend about 37% of their day in sales-related activities. What about the rest? It’s de...
Manage Your Product Catalog Within Freshsales With the Products Module

Manage Your Product Catalog Within Freshsales With...

As a salesperson, your primary goal is to bring in revenue for your company. However, as your compan...
Get your team onto Freshsales using deal team

Get your team onto Freshsales using deal team

We’ve all heard the saying, “It takes a village to raise a child.” Converting a lead into a cu...
Make Freshsales Your Own With Custom Modules

Make Freshsales Your Own With Custom Modules

As sales teams expand, having a CRM that can adapt to unique business needs can help accelerate sale...
New: Regulate user access to confidential data with field-level permissions

New: Regulate user access to confidential data wit...

We’re excited to launch Field permissions, a feature that allows you to configure and regulate acc...
3 Ways to Close Deals Faster with Freddy

3 Ways to Close Deals Faster with Freddy

The deal pipeline helps you evaluate and improve your sales process by providing a quick overview of...
6 Bulk Emails Hacks to Spend Way Less Time on Email

6 Bulk Emails Hacks to Spend Way Less Time on Emai...

As a salesperson, you strive to find the best ways to engage with your prospects and contacts. Thoug...
Manage User Access and Permissions Better with Custom Roles

Manage User Access and Permissions Better with Cus...

As your company expands, your sales team grows with multiple hierarchies and roles. Each member of t...
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