All FeaturesEmail

2-way Email sync

You send mails from your email client; you also send mails from Freshsales. Now, just connect your mail to Freshsales and find your emails in the Sent folder of both apps. Stop switching between apps to find that elusive mail.

Email tracking

Know who has opened and clicked links on your email, when and how many times. Effectively engage with your best prospects by targeting the next set of email actions.

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Sales campaigns

Quit wasting time sending follow-up emails to each prospect on your list. Reach out to them within seconds by sending personalized bulk emails right from Freshsales.

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Personalize templates

Free yourself from the mundane task of typing the same email over and over again. Create and save your well-crafted personalized emails as templates and send emails faster.

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Insightful email metrics

Know which email templates are performing well and which ones to discard using the open and click rates.

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Sales-first inbox

Never again worry about critical emails slipping through the cracks. Awaiting Response automatically lists the emails from leads and contacts that need your response.

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Team inbox

The team inbox is where all your sales reps come together in a common inbox. Mails in the team inbox are visible to every member in the team. So if a mail needs immediate response, it doesn’t have to wait due to unavailable sales reps. Your available rep can jump into the conversation and keep it going. This means more visibility, better collaboration, and lesser response times.

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Do all of this and more with Freshsales

Connect your mailbox

Access your emails from customers and prospects in Freshsales.

Open & click notifications

Get real-time alerts on email opens, link clicks & new emails. Connect at the right time.

Email scheduling

Schedule emails at a date and time when your customers are most likely to read them.


See your emails automatically linked to the appropriate lead or contact’s record.

Calendar sync

Sync all your appointments between your Google account and Freshsales.

Forward emails

Sell from any Inbox, forward or BCC emails, & follow-up the conversations from Freshsales.