No extra software or hardware installation cost. No setup charges. No wasted time on dialing phone numbers. Just click the phone number to place calls directly from Freshsales.Read more
View all your phone and email conversations in one place. Make a call back, add notes, schedule tasks, make appointments, and add anonymous phone numbers as a new lead or contact in Freshsales.
Purchase local and toll-free numbers for any country and state, right from Freshsales. Assign the numbers to your sales reps or territories so they can start talking to prospects right away.Read more
Don’t worry about incorrect entry or drawing a blank when it comes to call logs. Freshsales automatically logs the incoming and outgoing calls for you.
Greet your customers and leave voicemails by simply typing your message. Leave it to Freshsales to convert it to audio.
Create reports based on the number of outgoing calls made by each sales rep.
When you receive a call on your personal number, log it in Freshsales, map it to an existing lead/create new lead, and add notes about the call.
Choose to take calls from your desk or forward them to your mobile.
Call back, add notes, schedule tasks and appointments from your call log history.
Be prepared before taking calls. Know who’s calling. Look up their details. Plan your pitch.
Follow up conversations by listening to audio recording of your previous phone calls.
Set follow-up tasks and appointments right after a phone call.
Get all phone features from the free plan. Buy a number and pay only for the calls.
Segment prospects using smart fields such as "last contacted" and "last seen" date.