Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
By Use Case
Why look outside the sales CRM to run your email campaigns?
When you want to run extensive sales campaigns, one email at a time doesn’t quite cut it. That’s why we built the bulk email functionality inside Freshsales. Now you can send up to 1000 emails a day to teams and organizations, in one click.
Sending bulk emails is great. What about writing the same email over and over? Not a productive use of your time, is it? Enter email templates. Use custom placeholders in Freshsales to quickly create an email template. Don’t forget to reflect your organization’s voice—personalize the copy. Save the templates, track their performance right from the sales CRM, and keep optimizing for best results.
What happens after you hit Send? Track email opens and link clicks using our in-built email tracking options. You can also choose which emails you want to track and which ones to let go, using the 'Track' checkbox at the bottom of your emails.
Email regulations around the world require senders to include a simple opt-out option in their emails. Use the 'Add unsubscribe link' checkbox to ensure compliance.
If you maintain mailing lists in tools like MailChimp, don’t worry about having to run separate campaigns from your sales CRM and your marketing automation tool. Freshsales integrates with MailChimp, so you can now maintain a consistent mailing list.
Freshsales also integrates with HubSpot Marketing. This helps your sales and marketing teams stay in sync and gain visibility into each other’s activities.
Automatically create leads from emails, if the sender is not an existing lead or contact in Freshsales.
Communicate with customers in different time zones and send emails when they are most likely to be read.
Sell from any inbox, forward or BCC emails, and follow up on conversations right from Freshsales.
“For the past several years, it's been difficult to get our sales team to use our clumsy, difficult-to-understand CRM (myself included). In less than an hour, I had all of our leads imported and the system figured out. It actually makes sales fun again.”
“With the Freshdesk Integration, Freshsales has taken the sales side of our business a step forward. My support staff can see a full picture of a customer - deals, customer details and activities. It has both sides of our business talking again!”
“Our sales people used to spend a lot of time before the call to analyze the prospect's need and behaviour using multiple sources. Today Freshsales provides all those insights in a single screen enabling us to move quickly and close deals easier.”
“Freshsales allows us to focus on converting our leads. The interface is so intuitive that our new sales staff do not require training on how to use Freshsales, they just hit the ground running.”
“I really like that this CRM tool integrates with Freshdesk and I am a fan of the "open email alert". I am also impressed with the service that I have received at Freshsales; I had a suggestion for the software and the support team immediately jumped on a call with me to figure out a solution.”
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