360° Customer profile view. Get complete context about customers.

Freshsales’ 360° customer profile view enables you to manage customers so you can focus on what you do best - sell!

You get complete details about your customers automatically enriched -- auto - log conversations, deals (open, won or lost) and touchpoints with your company. You can also view the tasks and appointments scheduled with them.

Prioritize your customers intelligently with activity timeline.

Effective sales require proper planning, and follow-ups. Sales reps should know more about prospects to close deals faster. Freshsales web tracking and event tracking ensure all your customer activities are captured and analysed. This gives sales reps a heads-up in deciding their next set of actions.

With Freshsales, you never have to worry about customers falling through the cracks. All your deals are marked properly so that you don’t miss a single follow-up.

Appointments, tasks and notes. All you need to close a deal.

Collaborate with your team on tasks. Schedule meetings or demo appointments with prospects and customers, and get email alerts to remind you. Sync your Google calendar to keep track of your day. Make quick notes against each customer and get instant context the next time you pick up the conversation. Go ahead and start focusing on your sales, and let Freshsales CRM take care of the rest.

Do all of this and more with your sales CRM

Built-in phone and email

Stop juggling between multiple applications with built-in phone and email. Track email opens and link clicks, and record all your call logs.

Custom views and smart fields

Filter and sort your records. Connect with the right set of prospects using "last contacted" and "last seen" date and "deal size".

Stay connected on the go

Use the Freshsales mobile app to set up meetings with your customers. Cross-sell and upsell even when you’re away from your PC.

What our happy customers say