Freshsales for Web

Wouldn’t you love to understand what prospects do on your website? Freshsales for Web captures your website visitors, tracks their website activities and interactions on your web app, and updates their data in your sales CRM—all in real-time. Use our collection of libraries in different languages to integrate your Freshsales account with your website and product.

Use our libraries to start tracking events

Capture website leads

Anytime a visitor visits your web page and fills out a signup form, Freshsales automatically creates a new lead record with information they provide. New leads are automatically assigned to sales reps in round-robin manner, and notified in-app and through email. This is a fast way of capturing inbound web leads in your sales CRM.

View activity timeline

Freshsales for Web tracks what visitors do on your website—a real-time record of pages visited. This provides interesting insights into their needs, and gives you context before you interact with them, to personalize your conversations. Take it one step further and also track in-app user activity to deduce most-used features in your product. Use this customer behavior data to customize lead scoring and help sales reps identify the best inbound leads to convert into sales.

Learn more about lead scoring

Do all of this and more with your sales CRM

Email tracking

Measure key email metrics like open rate and click-through rate.

Open and click notifications

Get real-time alerts on email opens, link clicks and new emails. Connect at the right time.

Smart fields

Segment prospects using smart fields such as "last contacted" and "last seen" date.

Segment integration

Easily push your leads' and contacts' website and in-app events into Freshsales.

Auto profile enrichment

Automatically enrich profiles with invaluable social profile information and photo.

Smartforms (Web-to-lead)

Capture website visitors as leads directly into Freshsales once they fill out a webform.

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