Boost sales by sending personalized messages across channels

Segments in Freshmarketer helps you build stronger customer relationship by sending targeted messages across email, SMS, WhatsApp, and chat. Based on their purchase and browsing history, campaign engagement, demographics, and personal attributes, you can drive more revenue with messages personalized for every customer segment.

Get started with pre-built e-commerce Segments
or create your own

Save time using ready-to-use Segments with your Shopify account integrated to Freshmarketer. 

Recover abandoned carts Image Recover abandoned carts Image
Target first-time buyers Image Target first-time buyers Image
Engage repeat customers Image Engage repeat customers Image
Promote viewed products image Promote viewed products image
Build your segments Image Build your segments Image

Get started with pre-built e-commerce Segments
or create your own

Save time using ready-to-use Segments with your Shopify account integrated to Freshmarketer. 

Recover abandoned carts

Shoppers who abandon their carts get grouped into this segment so you can message them on their preferred channels and convert them at the right time.

Recover abandoned carts Image Recover abandoned carts Image
Target first-time buyers

Don’t give up on buyers yet to make their first purchase. Segment them and send me a personalized offer to drive urgency and purchase.

Target first-time buyers Image Target first-time buyers Image
Engage repeat customers

Celebrate your frequent shoppers and VIP customers based on their past order count. Invite them to sales, discounts, and new launches to make them feel special.

Engage repeat customers Image Engage repeat customers Image
Promote viewed products

With your customer’s browsing history, you can segment those who’ve viewed a particular product on your storefront. Send them a message and nudge them to checkout.

Promote viewed products image Promote viewed products image
Build your segments

Create any segment based on customer data to personalize your campaigns. With advanced AND/OR segmentation criteria, you can build your own marketing segments to engage and nurture customers at every stage of their journey.

Build your segments Image Build your segments Image

Segment customers based on WhatsApp and SMS activity

With WhatsApp and SMS integrated, you can group subscribers based on these WhatsApp events—if they’ve opened your campaign, you can follow-up with a limited time offer.

Segment customers based on WhatsApp and SMS activity Image Segment customers based on WhatsApp and SMS activity Image