Free

Perfect for getting started and trying out the marketing platform

 

$0

/month, with 100 marketing contacts

$0

/month, with 100 marketing contacts

 

€0

/month, with 100 marketing contacts

€0

/month, with 100 marketing contacts

 

£0

/month, with 100 marketing contacts

£0

/month, with 100 marketing contacts


₹0

/month, with 100 marketing contacts

₹0

/month, with 100 marketing contacts

 

A$0

/month, with 100 marketing contacts

A$0

/month, with 100 marketing contacts

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Includes

  • Reach upto 500 monthly email sends
  • Contact & List Management
  • Contact Lifecycle Stages
  • Social Media Campaigns Manage and publish social media posts on Facebook and Instagram.
  • Website Tracking Track customer activity on your website like the pages they visit
  • Email Marketing Campaigns Create email campaings using custom and pre-built templates
  • Activity Timeline View customer interactions and touchpoints displayed in a timeline view
  • Classic & Smart Forms Create new web forms or connect to existing forms
  • Role-based Access Assign users to one of the default roles in the CRM
  • Live Chat Engage in real-time conversations with website visitors
  • 24x5 Support Get 24x5 support through phone, chat, and email

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Enterprise

Ideal for emerging and established businesses that require multichannel engagement and personalization


Starts at

$15

/month, with 500 marketing contacts, billed annually

$18

/month, with 500 marketing contacts, billed monthly

Starts at

€15

/month, with 500 marketing contacts, billed annually

€18

/month, with 500 marketing contacts, billed monthly

Starts at

£12

/month, with 500 marketing contacts, billed annually

£14

/month, with 500 marketing contacts, billed monthly

Starts at

A$23

/month, with 500 marketing contacts, billed annually

A$27

/month, with 500 marketing contacts, billed monthly

Starts at

₹1,249

/month, with 500 marketing contacts, billed annually

₹1,499

/month, with 500 marketing contacts, billed monthly

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Everything in Free, plus

  • Up to 20x monthly email sends The number of emails you can send each contact every month x the number of marketing contacts
  • WhatsApp, SMS/MMS marketing
  • Freddy AI AI-powered campaign assistant to create content and launch personalized campaigns in minutes
  • Shopify Playbooks Pre-built for Shopify businesses to launch campaigns in minutes
  • Transactional emails These are 1-1 emails triggered by website events and sent by marketers using an API key
  • Facebook & Instagram custom audience Refine your targeting strategy by creating custom audience segments on Facebook & Instagram
  • Advanced segmentation Segment contacts based on Shopify events and behavioral triggers or create custom events depending on your business use case. Some examples of custom events are Website Activity, Product URLs, Categories, etc.
  • Automated customer journeys Send automated alerts when products are back in stock, have price drops or to recover abandoned carts
  • Landing pages Create landing pages with the drag-and-drop builder or pre-designed templates
  • Conversion & revenue attribution Track which campaigns and channels are leading to higher conversions and revenue with attribution reports
  • Advanced webhooks Webhooks are used in journeys to pass information from Freshmarketer to another web app
  • Send Time Optimisation(STO) by Freddy AI Send emails at the most optimal time to each recipient
  • Custom reports and dashboards Explore in-depth reports and dashboards designed to provide a comprehensive analysis of your marketing campaigns and business performance
  • Custom roles and permissions Create your own roles for users by modifying the default roles in the CRM. Set restrictions on the fields every user can access
  • 500 bot sessions & 1 messaging agent Get access to 500 bot sessions (one-time access only) and 1 license to the unified agent inbox

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All the features you need to grow your business

VIEW OUR COMPLETE FEATURE LIST

Supercharge Freshmarketer with add-ons

Marketing Contacts

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Purchase additional contact records to expand your marketing outreach.

Select the number of Marketing Contacts per month

Purchase additional contact records to expand your marketing outreach.

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Conversion Rate Optimization

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Analyze your website visitors' behavior and optimize your site for improved conversions.

Select the number of Monthly Unique Visitors

Available on all paid plans

Analyze your website visitors' behavior and optimize your site for improved conversions.

Heatmaps A data representation of your website visitor’s clicks, scrolls, and taps, that help analyze their behavior and gain insights.

Session Replay A video-like replica of your visitors’ actions on your web pages(scrolls, idle time, rage clicks, and more)

A/B Testing A platform to optimize your website by testing different variations and identifying the ones that bring in maximum conversions

Split URL Testing Optimize your website by testing different variations and identifying the ones that bring in maximum conversions

Personalization Optimize your website for better conversions by designing experiences personalized to audience’s behavior/characteristics.

Funnel Analysis Helps identify drop-offs in the many paths towards conversions on your website.

Form Analytics Analyzes the different forms on your website and gives detailed insights like hesitation time, blank rate, etc., and helps you optimize for conversions.

Polls & Feedback Helps engage with your website visitors by triggering poll messages at the right time.

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Dedicated IP Address

Helps you maintain high email deliverability and complete control over your IP's reputation. The address is for marketing emails only; it typically takes 7-10 days to be provisioned. This add-on will be automatically included in your next subscription renewal.

Select the plan

Helps you maintain high email deliverability and complete control over your IP's reputation.

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Freshbots

Buy additional Freshbots session packs to engage with customers across channels seamlessly

$100 for 1000 Freshbots sessions

Buy additional Freshbots session packs to engage with customers across channels seamlessly

€100 for 1000 Freshbots sessions

Buy additional Freshbots session packs to engage with customers across channels seamlessly

£100 for 1000 Freshbots sessions

Buy additional Freshbots session packs to engage with customers across channels seamlessly

₹7,999 for 1000 Freshbots sessions

Buy additional Freshbots session packs to engage with customers across channels seamlessly

A$150 for 1000 Freshbots sessions

Chatbots are available on all plans.

All interactions between an end-user and a chatbot within 24 hours are counted as 1 bot session.

The validity of the sessions purchased aligns with your payment cycle.

Buy additional Freshbots session packs to engage with customers across channels seamlessly

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Messaging Agent

Get access to the Agent Inbox to manage chat conversations across channels—Email, Chat, SMS, & WhatsApp—in one place

Select the plan

Get access to the Agent Inbox to manage chat conversations across channels—Email, Chat, SMS, & WhatsApp—in one place

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Frequently Asked Questions