A recent multinational survey (850 respondents) conducted by IDG sheds light on how AI is rapidly emerging as a gamechanger in the effort to upgrade and modernize ITSM & ITOM capabilities. Nearly 70% of IT managers said AI would be critical or very important in these efforts. This broad enthusiasm for AI is evident by the technology’s adoption within many organizations. More than one-quarter (27%) of the survey respondents have fully deployed AI-enabled ITSM/ITOM solutions, and another 34% have made initial deployments in select use cases and departments.
Join us for a webinar this September as our experts share insights on gaining the edge for ITSM & ITOM modernization with a right-sized AI.
Key Learnings:
AI-Enabled ITSM & ITOM deployment plans for 2021 & beyond
Benefits Expected and Experienced by Applying AI Technology to ITSM/ITOM systems
The must-have pre-requisites in AI technology to counter deployment challenges & deliver a delightful experience to end-users
Save Your Spot
Thank you for registering! Please check your inbox for the invite link to the webinar. Hope to see you soon!
Presenter
Sandeep John
Head of Field Marketing, South East Asia
Freshworks
Kaushik Sekar
Regional Head - Philippines & Thailand
Freshworks
We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information about managing cookie settings.
Accept Cookies
Sorry, our deep-dive didn’t help. Please try a different search term.