Why attend the Customer First Summit?
Shape Your Support Strategy
Get insight into techniques used by brands to equip their teams for success, enable proactive support, handle angry customers, and deliver memorable experiences.
Hire, Train, and Scale
Understand from CxOs, VPs, and influencers how brands build and train world-class customer-facing teams. Delve into how you should hire, ingrain a customer-first approach, and scale culture.
Drive Customer Success
Discover how leading brands go about retention, manage churn, and win customer love. Learn to nail every aspect of customer success.