Product Demo: Deliver delightful CX with Freshdesk Omnichannel

 

29 Sept 2021 | 11:00 am SGT

 

 

In this 45-minute session, our product specialists will take you through a workflow that will demonstrate how Freshdesk Omnichannel can help solve common business challenges and deliver delightful experiences.

Learn how you can:  

Automate some of the common support scenarios with a powerful integrated ticketing system and improve your agent’s efficiency.

Support customers where they already are - on modern conversational channels like WhatsApp, Apple Business Chat, Facebook, Web Chat & Mobile Chat

Empower your agents to create/respond to all opportunities with full context and explore the advanced routing engine.

Have a single source of data for all your customers and support agents.

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Product Demo: Deliver delightful CX with Freshdesk Omnichannel

 

29 Sept 2021 | 11:00 am SGT

 

 

In this 45-minute session, our product specialists will take you through a workflow that will demonstrate how Freshdesk Omnichannel can help solve common business challenges and deliver delightful experiences.

Learn how you can:  

Automate some of the common support scenarios with a powerful integrated ticketing system and improve your agent’s efficiency.

Support customers where they already are - on modern conversational channels like WhatsApp, Apple Business Chat, Facebook, Web Chat & Mobile Chat

Empower your agents to create/respond to all opportunities with full context and explore the advanced routing engine.

Have a single source of data for all your customers and support agents.

Speaker

Prashant Balaji,

Senior Solutions Engineer,

Freshworks

Deliver The Best Omnichannel Customer Service With Freshdesk