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In this 45-minute session, our product specialists will take you through a workflow that will demonstrate how Freshdesk Omnichannel can help solve common business challenges and deliver delightful experiences.
Automate some of the common support scenarios with a powerful integrated ticketing system and improve your agent’s efficiency.
Support customers where they already are - on modern conversational channels like WhatsApp, Apple Business Chat, Facebook, Web Chat & Mobile Chat
Empower your agents to create/respond to all opportunities with full context and explore the advanced routing engine.
Have a single source of data for all your customers and support agents.
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