Product Demo: Deliver delightful CX with Freshdesk Omnichannel

Automate some of the common support scenarios with a powerful integrated ticketing system and improve your agent’s efficiency
Support customers where they already are - on modern conversational channels like WhatsApp, Apple Business Chat, Facebook, Web Chat & Mobile Chat
Empower your agents to create/respond to all opportunities with full context and explore the advanced routing engine.
Have a single source of data for all your customers and support agents.

Customer Service Suite