Now in its 7th year, the Customer Experience Asia Week will feature 60+ CX industry leaders taking the stage to share best-in-class CX strategies. Deep-diving into six topical areas on customer journeys, AI-powered CX, customer service digitization, customer & CX insights, channel experiences and experiential CX, this is the only event you will need to attend to find out what’s trending in the world of CX. Spanning four days with a series of high-impact activities including the B2B CX Focus Day, CMO and Data Leaders Forum, Excellence Awards and more, the 2019 Summit will once again play host to customer-centric organizations and provide a 360-degree view on delivering exceptional CX.
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