About the event
Today, customers hold the power to become either brand advocates or detractors - based on a single bad experience. Meeting customer expectations seamlessly every single time and on channels they prefer, has become table stakes for businesses and the only way to demonstrate their commitment to customer engagement.
In the midst of this customer-centric revolution, join us at an exclusive invite-only Breakfast & Networking meet where we discuss the significance and business impact of winning customers for life in this digital era. Exchange learnings and best practices with industry leaders and CX experts from the region to better understand the expectations of the new-age digital customers and how businesses can create successful customer engagement programs. Experience the Freshworks customer-for-life mantra in action and hear from local brands going through customer experience transformations.