BROUGHT TO YOU BY FRESHWORKS AND AWS

Make Travel Support Memorable for Your Customers

Exceeding customer expectations in travel and hospitality

June 22 2023 | Thursday

11:00 AM BST

In today's tech-savvy world where travelers are more discerning than ever before, providing exceptional customer experiences has become the de facto currency of brand loyalty. Travel and hospitality companies that can deliver personalized and memorable experiences have the best chance of standing out. This means interacting with customers wherever they are, whenever they want, and with the information that is relevant to them.

Learn how you can empower your team to engage customers in meaningful conversation.

In this webinar, experts will dive into:

• Evolving beyond channel-specific communications to a unified service experience

• Effective strategies for providing contextual, proactive support

• Boosting travel agent productivity with automation and AI

• Integrated CX tech stack for an optimal multi-channel support strategy