Come together, leave connected.


Join this can’t-miss event to discover real-world strategies for creating raving fans amongst customers and employees.



On June 10, the Freshworks Global Jam is rolling into Bangalore — and we want you to have a front-row seat!

3:00-4:00 PM: Registration & Expo

Registration & Expo

4:00-4:15 PM: Welcome & Intro

  • Freshworks welcomes you to Global Jam 2022 and sets the stage for what’s to come.

4:15-4:50 PM: Key Trends (Trends impacting CX, IT, Sales, and Operations)

  • The last two years have accelerated the pace of change globally, creating higher expectations from your employees and your customers. At the same time, the Work From Anywhere Workforce Model and the Engage from Anywhere Customer Experience Model have put pressure on organizations to deliver faster time-to-value for technology-enabled initiatives. Freshworks Chief Product Officer, Prakash Ramamurthy, shares key trends you need to navigate and how we help you to break down silos to empower your employees to more easily create delightful experiences for the people most important to your business.

4:50-5:25 PM: Make Every Experience Matter

Empowering Employees and Customers with Freshworks

  • Today's businesses are operating in a highly dynamic business environment.  They need to remain laser focused on the business's core competencies, while building resilience and agility into employee and customer experiences.  In this tech spotlight session, you'll learn how Freshworks is launching new innovations that create delight, unify experiences and help companies grow confidently.

5:25-5:40 PM: Break


5:40-6:25 PM: Freshworks Customer Panel

  • Freshworks Vice President and Country Head for India, Karthik Rajaram, leads a regional customer panel on how the Freshworks formula for Delight Made Easy has transformed their businesses.

6:25-6:45 PM: Q&A


6:45-7:00 PM: Closing Remarks

Closing Remarks

7:00-9:00 PM: Eats & Beats

"Eats & Beats” - Networking Reception, Expo & Musical Entertainment


Karthik Rajaram Karthik Rajaram
Karthik Rajaram

Vice President and Country Head,

India Business, Freshworks

Prakash Bharath Prakash Bharath
Prakash Bharath

Director, India Business,


Vishal Chopra Headshot Vishal Chopra Headshot
Vishal Chopra

Senior Director, Marketing, APAC MEA,


Candice Muller Headshot Candice Muller Headshot
Candice Mueller

Senior Director, Product Marketing,


Mahesh Raju Headshot Mahesh Raju Headshot
Mahesh Raju

Vice President, Group IT

Intertrust Group

Abhyudaya Rana Headshot Abhyudaya Rana Headshot
Abhyudaya Rana

Associate Vice President, Product Operations,


Mohit Mathur Headshot Mohit Mathur Headshot
Mohit Mathur

Vice President - Business Excellence and Customer Experience, Vedantu

Mrinal Chakraborty Headshot Mrinal Chakraborty Headshot
Mrinal Chakraborty

Director - Channel Business & Network Development, DTDC

Jayaram Karthik Headshot Jayaram Karthik Headshot
Jayaram Karthik

Senior Vice President - Customer Operations, Razorpay



Don’t miss this one-day-only event for the Bangalore Freshworks community. 
Get your ticket today!

For the safety and comfort of all guests, we are adhering to the local COVID-19 guidelines and protocols.


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