April 03 , 8-10.30am GMT
Searcys at the Gherkin
30 St Mary Axe, London EC3A 8EP, UK
About the event:
The Financial Services industry is facing rapid changes due to the influence of digital transformation projects and FinTech disruption. Some of the key trends which have emerged include,
increasing digitisation of customer service
widespread application of AI/ML across operations
influence of the millennial workforce on internal IT teams
the FinTech revolution and emergence of challenger banks
Join us for an exclusive invite-only breakfast & networking roundtable where you can exchange ideas and best practices with industry peers, and hear how Freshworks’ financial services customers are overcoming these challenges.
Who you’ll meet:
Established and aspiring customer support and IT leaders
Chief/Director/Head-Customer Experience,Customer Service,Digital,IT,IT Service Delivery
Chief/Director/Head - Operations
When and where:
Date: Wednesday 3rd April, 2019
Time: 8:00 AM - 10:30 AM
Venue: Searcys at the Gherkin
Agenda
8:00 AM - 9:00 AM - Registration & Networking Breakfast
9:00 AM - 9:15 AM - Welcome Address by Freshworks
9:15 AM - 9:30 AM - Trends & Challenges in Financial Services
9:30 AM - 10:15 AM - Trends & Challenges Roundtable Discussion
10:15 AM - 10:30 AM - Wrap up & Networking
Thank you for your registration!
We look forward to seeing you on Wednesday 3rd April, 2019 at Searcys at the Gherkin
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