Presented by Freshservice Product Team
What is Modern EX?
The Freddy-powered Modern employee experience suite enables you to set up an AI-powered, employee-centric experience that empowers your entire workforce: your end-users, admins, and agents. This includes AI agent - our AI-powered conversational support deployed on Microsoft Teams and Slack.
What's in store in this webinar?
A walkthrough of Modern EX suite with a special spotlight on our flagship feature - AI agent. Complete walkthroughs, roadmap deep-dive, and end-to-end setup demos - all this in 4 days!
Here's what is coming up:
6th October Introduction to Freshservice Modern Employee Experience and AI agent: Walkthrough of all Freddy-powered features, latest enhancements, and roadmap.
11th October AI agent for Microsoft Teams - the experience and the setup: Deep-dive into our flagship feature AI agent, and learn how to set it up on Microsoft teams.
13th October AI agent for Slack - the experience and the setup: Deep-dive into our flagship feature AI agent, and learn how to set it up on Slack.
18th October How to set up your AI agent for success: Learn how to curate content that works and manage KPIs to set up your VA for success
Our product experts will be on, so you get an open forum to ask your questions.
And if you can’t make it, register anyway! We’ll send the recording right to your inbox.
Learn more about the webinarsThank you for signing up. You will receive an email shortly with all the recordings and resources.
Staff Product Manager
Product Marketing Specialist
Learn how to make AI agent successful by setting up solution articles/service items that work and tracking KPIs using Analytics.
A walkthrough of why you need a modern employee experience strategy, how Freshservice does this, the latest enhancements, and roadmap
See how admins can set up and end-users and agents use AI agent on Microsoft Teams
See how admins can set up and end-users and agents use AI agent on Slack
We use cookies to offer you a better browsing experience, analyse site traffic, personalize content, and serve targeted advertisements. Read about how we use cookies in our Privacy Notice. Our Cookie Policy provides information about managing cookie settings.
Sorry, our deep-dive didn’t help. Please try a different search term.