Webinar Series

Let’s talk Modern EX - A Virtual Agent deep-dive

Presented by  Freshservice Product Team

What is  Modern EX?
The Freddy-powered Modern employee experience suite enables you to set up an AI-powered, employee-centric experience that empowers your entire workforce: your end-users, admins, and agents. This includes Virtual agent - our AI-powered conversational support deployed on Microsoft Teams and Slack.

What's in store in this webinar?

A walkthrough of Modern EX suite with a special spotlight on our flagship feature - Virtual Agent. Complete walkthroughs, roadmap deep-dive, and end-to-end setup demos - all this in 4 days!

Here's what is coming up:
 

6th October Introduction to Freshservice Modern Employee Experience and Virtual Agent: Walkthrough of all Freddy-powered features, latest enhancements, and roadmap.

11th October Virtual Agent for Microsoft Teams - the experience and the setup: Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Microsoft teams.

13th October Virtual Agent for Slack - the experience and the setup: Deep-dive into our flagship feature Virtual Agent, and learn how to set it up on Slack. 

18th October How to set up your Virtual agent for success: Learn how to curate content that works and manage KPIs to set up your VA for success
 

Our product experts will be on, so you get an open forum to ask your questions.

And if you can’t make it, register anyway! We’ll send the recording right to your inbox. 

Learn more about the webinars