Webinar
Product Tour: AI agent Integration on MS Teams
Presented by Freshservice Product Team
Thursday, 18th November, 2021
8:30 AM PT | 11:30 AM EST | 5:30 PM CET | 10 PM IST
Your employees spend the majority of their time collaborating on MS Teams with their co-workers to get work done and expect consumer grade experiences in the workplace. If context switching is hard, what’s harder? Switching from one tool to another to report their IT issues and get quick resolution.
Your employees often reach out to your IT Teams/Agents by messaging on MS Teams channel instead of going to the company’s IT support portal to raise a ticket.
How can your IT Agents quickly respond to your employee requests and resolve their issues faster?
Introducing the capability to integrate your Servicebot/AI agent with MS Teams.
Join us for this exclusive product tour of AI agent on MS Teams and learn to:
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Configure your AI agent on MS Teams
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Converse with your AI agent using natural language queries
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Create tickets from messages within MS Teams