How to leverage your customer support to increase your sales?

Wednesday, April 06, 2022

10 PM India | 12.30 PM Eastern, 9.30 AM Pacific | 4.30 PM London, 5.30 PM Berlin

Support and sales teams have 2 things in common - both teams interact with customers on a daily basis. And both teams often don’t work in alignment with each other as they should.

According to an American Express Survey, 70% of customers are willing to spend 13% more on average with companies that deliver quality support. At the same time, after just one negative support experience, 51% of customers would never do business with that company again. These numbers indicate that better support-sales alignment would only result in better sales opportunities.

In this webinar you'll : 

• Understand the common challenges that support and sales personas face while trying to achieve support & sales alignment, 
• Learn how to overcome the above challenges. 
• See a live demonstration of a few practical ways you can leverage your current helpdesk to increase your sales numbers